Medical Office Assistant (Part-Time) Argil Medical Practice *Integrated care for the whole person
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Location:
Niagara Region, Ontario Employment: Permanent, part time, in-person Pay: $20.00–$22.00 per hour, depending on relevant experience and skills Hours: Approximately 20–25 hours per week About the Practice Argil Medical Practice is a new family medicine clinic preparing to open in the Niagara Region. Guided by our commitment to integrated care for the whole person, we aim to provide compassionate, evidence-based healthcare in a welcoming and supportive environment. We are seeking a dependable, organised and proactive Medical Office Assistant (MOA) to help establish a positive patient experience and support the smooth day-to-day operation of the practice. The Role and Schedule The MOA will provide front-desk service, administrative coordination and appropriate clinical support to patients, the physician and Office Manager.

Working hours
will be predominantly afternoons, with Wednesday daytime coverage. Approximately once every six weeks, the MOA will also support a pre-scheduled Family Health Organization (FHO) evening clinic, concluding by 8:00 pm. Schedules will be communicated in advance. The MOA reports operationally to the Office Manager and receives clinical direction from the practice physician.

Key Responsibilities
- Patient reception and communication: Welcome patients, manage check-in and check-out, verify health-card information, answer telephone enquiries and communicate with patients professionally and compassionately.
- Appointments and EMR administration: Coordinate scheduling, referrals, diagnostic correspondence, electronic fax queues and medical documentation using Accuro EMR, following established procedures.
- Clinical support:



Prepare and clean examination rooms according to infection prevention and control procedures; obtain basic vital signs and measurements when trained and authorised; act as a chaperone when appropriately oriented.
- Vaccine and supply logistics: Assist with refrigerator temperature records, inventory monitoring and the replenishment of clinical supplies, following approved procedures.
- Billing and office administration: Prepare uninsured-service invoices, process payments and assist with OHIP billing administration and reconciliation as assigned.
- Privacy and patient safety: Maintain confidentiality in accordance with Ontario's Personal Health Information Protection Act (PHIPA) and clinic policies. Escalate urgent patient concerns to the physician rather than independently providing clinical triage.
- Team collaboration: Support the development of efficient administrative workflows and contribute to a respectful, organised practice environment. Any additional clinical duties will be considered only where appropriate training, competency assessment, lawful authorisation and applicable safeguards are in place. Qualifications and Skills
- At least one year of experience in medical reception, family practice or comparable healthcare administration is preferred. Graduates of medical office administration programmes with relevant practical experience are encouraged to apply.
- Experience using Accuro EMR is a strong asset.
- Familiarity with Ontario healthcare workflows,



OHIP billing principles and medical terminology is desirable.
- Current CPR/BLS certification, or willingness to obtain appropriate certification before commencing relevant duties.
- Excellent organisational skills, attention to detail and ability to manage competing priorities.
- Strong interpersonal communication, discretion, sound judgement and a patient-centred approach.
- Willingness to learn, adapt and contribute to a small, collaborative healthcare team. Compensation and Benefits
- Hourly pay: $20.00–$22.00, commensurate with relevant experience and skills.
- Vacation: Two weeks of annual vacation, with vacation pay in accordance with Ontario employment standards.
- Additional paid leave: Three employer-provided paid sick/personal days annually, prorated where applicable.
- Professional development: Employer-supported training relevant to approved responsibilities, potentially including Accuro EMR and CPR/BLS.
- Future opportunities: Potential for additional hours as the practice develops.
- Annual review: Performance and compensation review after 12 months, without a guaranteed salary adjustment.

How to Apply
Please submit your résumé and a brief cover letter through Indeed, outlining your healthcare administration experience, familiarity with electronic medical records (particularly Accuro, if applicable), and availability for the proposed schedule. Argil Medical Practice is committed to fair, equitable and accessible recruitment practices. Accommodation is available during the recruitment process upon request. We thank all applicants for their interest. Only those selected for an interview will be contacted. Pay: $20.00-$22.00 per hour Expected hours: 20.0 – 25.0 per week

Benefits:
- On-site parking
- Paid time off Work

Location:
In person

📌 Medical Office Assistant (Niagara Falls)
🏢 Argil Medical Practice
📍 Niagara Falls