Build connected customer data systems for Basecamp Resorts and Everwild, focusing on CRM implementation, integrations, and lifecycle automation in Alberta.
The specialist maps current systems, data sources, touchpoints, and journeys across boutique hotels, wellness hospitality, and investment operations. This hands-on position establishes scalable CRM foundations, unified guest profiles, and reliable data governance for multiple brands.
Key Responsibilities: Map systems, data flows, touchpoints, gaps, and duplication
Configure hospitality and investment CRM platforms
Plan cleansing, deduplication, migration, and reconciliation
Integrate PMS, booking, spa, dining, POS, and website systems
Define permissions, processes, training,



and adoption support
Requirements: Five-plus years in CRM or lifecycle marketing
Proven CRM requirements gathering and data modelling experience
Experience administering marketing automation platforms
Experience with booking engines, PMS, POS, or ecommerce integrations
Understanding of data structures, APIs, SQL, and privacy legislation
Bring implementation leadership, integration knowledge, and governance discipline to Basecamp’s connected hospitality CRM ecosystem.

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📌 Hospitality CRM Implementation Specialist (Alberta)
🏢 Everwild
📍 Alberta