Reporting to the National Director, Real Property Management Services (RPMS), the National Support Specialist, RPMS, provides integral support to developing and managing the rollout of RPMS service line initiatives. The National Support Specialist is responsible for planning, delivering, transitioning, and sustaining national RPMS initiatives, such as training and policy development, to meet service line objectives and goals. The National Support Specialist prepares general and technical resources that support DCC practitioners involved in portfolio management support, facility management, maintenance planning, development planning, energy management and the delivery of spatial data services. The incumbent also develops creative solutions to problems, manages project risks, develops strong working relationships with stakeholders, and ensures the service line supports cross-team collaboration, and quality and timeliness of deliverables.

KEY AND PERIODIC ACTIVITIES
The duties and responsibilities listed below are representative but not all-inclusive:
Primary
Provide functional leadership and project management for RPMS initiatives, including input into configuring and implementing Software as a Service tools
Design, develop, deploy, support and maintain national service line guidance and training materials
Develop, recommend and ensure implementation of service line policies and procedures
Support and/or lead the development and implementation of national service line initiatives
Leverage Client-Partner, DCC and service line knowledge, skills and experience to navigate uncertainty, ambiguity and complexity in the delivery of real property
management services
Present deliverables that include and interpret complex ideas and information, supporting the delivery of training of all types
Manage all assigned deliverables with a specific focus on scope, schedule, cost and quality




Define performance metrics for training and other deliverables, monitor and report on implementation and make recommendations for improvement
Develop and maintain effective relationships within DCC, and with industry, the Client-Partners and/or stakeholders
Ensure quality standards are met, in line with corporate and Client-Partner expectations

Other
Provide technical support to regional service line leaders on the planning and implementation of national service line initiatives
Manage risk
Other duties as assigned

SKILLS
General and Specific Knowledge
Extensive knowledge of best practices, methods and trends in asset management planning and capital management software
Knowledge of best practices, methods and trends and in real property, land use, energy management and facility maintenance
Knowledge of database design, statistics and data sciences
Knowledge of best practices and trends in Building Information Modelling and geospatial data systems
Extensive knowledge of DCC and of Client-Partner defence infrastructure policies, practices and procedures
Knowledge of best practices in project management
Knowledge of Treasury Board Secretariat policies and procedures

Formal Education and/or Certification(s) and Experience
Minimum: university degree in engineering, architecture, data sciences, computer science, business or related field with eight years’ relevant experience, or the equivalent
Preferred:



the minimum qualifications plus experience using computerized maintenance management systems and/or capital asset management software and
certification/experience in project and program management

Abilities
Use applicable computer software and operating systems
Write proposals, technical texts and reports
Demonstrate business acumen, leadership and human resources management skills
Apply project, real property, contract and risk management techniques
Resolve complex problems with multiple stakeholders

DEVELOPMENT AND LEADERSHIP
Lead project teams and collaborate with others nationally
Provide technical and functional direction and advice to other employees

WORKING CONDITIONS
Typical office environment with occasional travel

Check out your benefits
Working with us offers excellent opportunities for growth and advancement—and entitles you to one of the job market’s best benefits packages valued at between 25 and 30% of your salary.

Your package includes:
Health and Wellness
100% employer-paid annual sick leave, and health and dental premiums
$400 wellness allowance to help cover expenses such as a gym membership
$2,500 for mental health services on top of regular $2,500 paramedical coverage
Telus Virtual Health Care and $750 Health Care Spending Account for some expenses not covered under provincial plans

Home and Family
Life, accidental-death, and short-term disability insurance
Enhanced inConfidence employee and family assistance program
Maternity and parental leave top-up plan to 93% of regular gross earnings for up to 37 weeks
Flexible workplace options, including $400 allowance every two years, to support working from home

Leave and Retirement
Public-service pension
Comprehensive vacation and other paid-leave plans, along with enhanced travel advantages coverage

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📌 National Support Specialist, Real Property Management Services (Quebec City)
🏢 Defence Construction Canada
📍 Quebec City