Lead operational quality at Octasic, applying electronics expertise and reliability principles across products, manufacturing, suppliers, and customer support.
The Quality Director leads assurance throughout the product lifecycle, from design through customer support. You will guide Quality Engineering and Quality Technician teams while partnering with Engineering, Production, Test, Supply Chain, and Program Management. The mandate covers operational quality, product reliability, supplier performance, RMA management, compliance, and continuous improvement.
Key Responsibilities: Ensure shipped products meet quality, performance, and reliability requirements
Oversee incoming, in-process, and final inspections
Lead customer complaints, RMAs, root cause analyses, and corrective actions




Maintain ISO 9001 and support audits and certifications
Define quality objectives, priorities, and key performance indicators
Requirements: Bachelor’s degree in Engineering or related technical discipline
Seven to ten years in quality, manufacturing, operations, or electronics
Experience managing technical teams
Practical electronics and reliability knowledge
Experience with NPI, ECO, RMA, supplier quality, and corrective actions
Direct quality operations at Octasic through electronics expertise, reliability leadership, compliance, and continuous improvement across the product lifecycle.

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📌 Quality Director Operations Octasic (Quebec City)
🏢 Octasic
📍 Quebec City