Lead customer experience and team performance as a Branch Manager with TD Canada Trust in Montréal, Quebec, within Personal and Commercial Banking.
This Branch Manager leads a medium-sized team while supporting advice on banking solutions, customer relationships, and business results. The role combines mentorship, operational excellence, compliance oversight, scheduling, community participation, and collaboration with Wealth and Business Banking partners.
Key Responsibilities: Mentor employees on advice-giving strategies and One TD solutions
Understand financial needs and provide appropriate customer solutions
Resolve escalated customer issues and reported branch matters
Oversee complex administrative and compliance-related branch duties




Develop business strategies and communicate results within budget
Requirements: Undergraduate degree or over five years of relevant experience
Completion of BCO and IFIC or CSC Course
Advanced investing and credit processes, policies, programs, and systems knowledge
Proficiency with MS Office and internet applications
Robust communication, judgment, negotiation, and problem-solving skills
Bring branch leadership, financial expertise, and customer-focused decision-making to TD Canada Trust in Montréal.

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📌 TD Branch Manager Montréal Customer Experience (Quebec City)
🏢 TD
📍 Quebec City