At Focus Physiotherapy, we’re passionate about helping people move, recover and feel their best. We’re a well-established multidisciplinary rehabilitation clinic with 6 locations across Ontario. Our team of physiotherapists, chiropractors, massage therapists and acupuncturists work collaboratively to deliver outstanding patient-centered care across orthopedic injuries, MVA, WSIB, concussion management, vestibular rehabilitation, and chronic pain. We are seeking a professional, organized, and patient-focused Front Desk Administrator to join our growing team. Responsibilities
- Welcome and assist patients in a professional and friendly manner
- Answer incoming phone calls and respond to inquiries
- Schedule, reschedule, and confirm appointments
- Complete patient registrations and intake procedures
- Verify and document insurance information
- Process payments and issue receipts
- Coordinate communication between patients and healthcare providers




- Maintain accurate patient records within Universal Software
- Support clinic operations, workflow, and patient experience initiatives
- Assist with administrative projects and assigned tasks Preferred Qualifications
- Medical Office Administration Certificate or Diploma (preferred) but not required
- Experience working in a rehabilitation and wellness clinic, is a MUST
- Experience with Universal Software is a MUST
- Experience with Extended Health Insurance billing, MVA billing is an asset but not required
- Experience with MVA , WSIB and OHIP administration is a MUST
- Strong communication and customer service skills
- Excellent organization and attention to detail
- Ability to multitask in a fast-paced workplace Work

Location:
In person

📌 Front Desk Administrator (Brampton)
🏢 Focus Physiotherapy
📍 Brampton