# Cannabis & Vape Retail True North Cannabis Co. & True North Vapes

Job Type
Full-time, Permanent Schedule: Flexible shifts, including evenings, weekends and holidays Hours: Full-time: 40–44 hours per week

Location:
Port Colborne Ontario ## Join Our Team True North Cannabis Co. & True North Vapes are growing, and we are looking for motivated, experienced retail leaders to join our team We are seeking a Store Manager who is passionate about retail, customer service, team development and driving store performance. This is an opportunity for a hands-on leader who thrives in a fast-paced setting, takes ownership of store operations and enjoys helping employees succeed. As a Store Manager, you will work closely with store leadership to oversee daily operations, support employees, maintain compliance and deliver an exceptional customer experience. ## What You'll Be Doing Store Operations & Performance
- Support daily store operations, including opening and closing procedures.
- Oversee cash handling, deposits, inventory controls and operational reporting.
- Monitor store performance and help achieve sales and operational goals.
- Assist with scheduling, staffing and maintaining appropriate store coverage.
- Ensure the store operates efficiently and in accordance with company standards. Team Leadership & Development
- Lead, motivate and support employees during scheduled shifts.
- Provide coaching, training and ongoing performance feedback.
- Assist with onboarding and developing new team members.
- Promote accountability, teamwork and a positive workplace culture.
- Support management in addressing performance concerns and maintaining company standards. Customer Service & Sales
- Deliver an exceptional customer experience through knowledgeable and professional service.
- Support employees in achieving sales goals and improving customer engagement.
- Handle customer concerns and escalations professionally.
- Build customer relationships that encourage repeat business and loyalty. Compliance & Inventory Management




- Ensure compliance with applicable cannabis, vape and tobacco regulations.
- Maintain proper identification verification and responsible sales practices.
- Support inventory receiving, counts, reconciliation and loss prevention.
- Maintain accurate records and support regulatory inspections.
- Ensure merchandising, product storage and store presentation meet company and regulatory standards. Store Standards & Safety
- Maintain a clean, organized and welcoming retail environment.
- Ensure workplace health and safety procedures are followed.
- Identify and report operational, security or safety concerns.
- Support continuous improvement in store operations and customer experience. ## What We're Looking For
- Minimum 2 years of retail supervisory or management experience.
- Valid CannSell Certification required for cannabis retail assignments.
- Strong leadership, communication and problem-solving skills.
- Experience with POS systems, cash handling and inventory management.
- Ability to motivate employees and lead by example.
- Strong organizational skills with the ability to multitask and prioritize.
- Customer-focused mindset with a passion for retail sales.
- Ability to work independently and make sound operational decisions.
- Willingness to work flexible hours, including evenings, weekends and holidays.
- Must meet applicable legal age requirements for regulated retail environments.
- Successful completion of a criminal background check, where legally permissible and required. Previous experience in cannabis, vape, tobacco or other regulated retail environments is considered an asset. ## Additional Position Requirements
- Ability to stand and walk for extended periods.




- Ability to bend, reach, kneel and perform general retail duties.
- Ability to lift and carry merchandise weighing up to 50 lbs.
- Comfortable working in a fast-paced retail environment.
- Willingness to support operations across True North Cannabis Co. and True North Vapes locations, as required and where legally permitted.
- Ability to maintain required certifications for regulated retail operations. Our stores operate seven days a week, with operating hours varying by location between approximately 8:00 a.m. and 11:30 p.m. ## Why Join True North?
- Opportunity to grow your retail management career.
- Hands-on leadership experience across established retail brands.
- Supportive, team-focused working environment.
- Opportunities for professional development and advancement.
- The chance to make a meaningful impact on store performance, customer experience and team success. ## Apply Today If you are a motivated retail leader who takes pride in delivering results, developing employees and creating exceptional customer experiences, we encourage you to apply Join True North Cannabis Co. & True North Vapes and take the next step in your retail management career. ### *Equal Opportunity Employer* *True North Cannabis Co. & Associated Companies is proud to be an Equal Opportunity Employer. We are committed to providing an inclusive and accessible workplace and encourage applications from all qualified individuals.
* *Accommodation is available throughout the recruitment and selection process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA).
* *Recruitment Transparency:* *We do not use artificial intelligence (AI) or automated decision-making tools to screen, assess or eliminate candidates during the hiring process. All applications are reviewed and evaluated by people.
* *Personal information collected during recruitment will be handled in accordance with applicable privacy legislation.*

📌 Store Manager – Cannabis (Port Colborne)
🏢 True North Cannabis Co. & Associated Companies
📍 Port Colborne