Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site:

Job Description:

Company: Hard Rock Ottawa Hotel & Casino

Location: Ottawa, Ontario

Job Type: Part Time Permanent

Is this a current vacancy? Yes, this is an existing open position.

Compensation: CAD $ 20.02/Hr.

License Requirements: AGCO License (Alcohol Gaming Commission Ontario)

Responsibilities

- Exhibit conduct in accordance with all Gaming Commission Regulationsand departmental policies and procedures.
- Responsible for the impress bank issued.
- Perform guest and in house monetary transactions.
- Enter patron transactions into the company computer system accurately.
- Ensuring adherence to FINTRAC compliance standards.
- Required to sell OLG lottery tickets.
- Prepare paperwork, balance sheets and documents in accordance with our Standards and Procedures (S&P;'s), and within the guidelines of Internal Controls.
- Signs all documents legibly and in accordance with S&P;'s.
- Complete cash transactions between cages and/or departments in an accurate and efficient manner.
- Strictly adhere to department policies and procedures in order to maintain integrity of the Cage operation.
- Apply accurate transaction and balancing practices.
- Participate in the daily reconciliation process(es).
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers and supervisors of concerns and observations.
- Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.




- Promote positive public/team member relations at all times.
- Maintain a clean, safe, hazard-free work environment within area of responsibility.
- Performs all other duties as assigned.
- Lives the Brand.

Experience, Education, Qualifications

- High School diploma or equivalent and six (6) months of cash handling experience required.
- Casino operations experience or post graduate in Business Administration, Accounting or Finance study field preferred.
- Ability to add, subtract, multiply and divide by fractions, whole numbers, and decimals and ability to calculate interest, commission, and percentages as it applies to job functions are required.
- The ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario Demonstrated robust organizational, interpersonal, analytical, communication, and managerial skills.
- Strong organizational, interpersonal, analytical, communication and managerial skills Communication, problem-solving, decision-making, prioritization, and analytical skills required
- Ability to work flexible schedules, including nights, weekends and holidays is required
- Ability to work and contribute in a team environment under tight deadlines
- Working knowledge of computer software such as Microsoft Word, Excel, PowerPoint etc. and the ability to learn new software and systems
- Maintains customer confidence and protects Casino bank operations by keeping information confidential.
- Bilingualism (French Spoken) is an asset.

Physical Demands

- Ability to stand and sit for extended periods of time.
- While performing the duties of this job, the employee is frequently required to stand; walk; use hands to handle, or feel; reach with hands and arms, talk or hear; and taste or smell.
- The employee must frequently lift and/or move 25 pounds or more.
- The Casino environment is hectic, fast-paced and often crowded and noisy.
- May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.

Working Conditions

📌 Cage Cashier (Ottawa)
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