EMPLOYMENT SUPPORT WORKER – SUPPORT LEAD (Newcomer Program) Education, Employment and Social Enterprise Choices for Youth (CFY) supports young people and young families in building stability, independence, and brighter futures. Through our Education, Employment and Social Enterprise (EESE) program, we provide employment, hands-on work experience, and individualized support to help youth overcome barriers and access meaningful opportunities. POSITION OVERVIEW Are you passionate about helping newcomer young people build confidence, develop new skills, and access meaningful employment opportunities? We are looking for an enthusiastic and dedicated Employment Support Worker
- Support Lead (ESW) to support 30 newcomer youth through three employment streams: work experience within CFY’s social enterprises, community-based placements, or individualized employment services such as skills development and job search support. *This is a contractual position until October 6, 2027, with the possibility of an extension.* The ESW will also coordinate three four-week employment training cohorts, helping participants develop foundational workplace skills and prepare for employment opportunities. Using a strength-based, trauma-informed, and person-centred approach, you’ll support participants in working toward their goals, navigating employment barriers, and accessing wraparound supports such as housing, education, health and wellness services, and other community resources. This collaborative role combines training coordination, employment support, and community engagement to help newcomer youth build confidence, develop skills, and work toward their employment goals.

KEY RESPONSIBILITIES
*Training Coordination and Program Delivery
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- Plan and coordinate three four-week employment training cohorts, including scheduling, participant communication, learning materials, and logistics.
- Support participants in developing workplace skills, including communication, teamwork, time management, and problem-solving.
- Coordinate participant recruitment, onboarding, attendance, and follow-up.
- Track participant progress and contribute to program reporting and evaluation. Employment Placements and Skill Development *Employment Placements and Skill Development
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- Support participants across three employment streams: CFY social enterprise placements,



community-based placements, and individualized employment services.
- Build relationships with employers and partners to identify opportunities aligned with participants’ skills, interests, and goals.
- Provide ongoing support to participants and placement supervisors to encourage skill development and address challenges.
- Help participants explore next steps toward employment, further training, and other opportunities. *Individualized and Wraparound Support
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- Work alongside participants to identify their strengths, goals, support needs, and barriers to employment.
- Develop individualized action plans and provide ongoing, person-centred support.
- Connect participants with wraparound supports, including housing, transportation, education, health and wellness services, and other community resources.
- Advocate alongside participants to navigate systems, access services, and address challenges to employment and well-being.
- Respond to challenges and conflicts with empathy, professionalism, and appropriate de-escalation strategies. *Collaboration and Documentation
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- Collaborate with CFY’s EESE team, social enterprise staff, community employers, and service providers to support participant success.
- Maintain accurate, confidential participant records and case notes in accordance with CFY policies and funder requirements.
- Track participation, placements, outcomes, and emerging needs to inform program improvements. *Community Engagement
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- Build relationships with community employers and partners to expand employment opportunities.
- Represent CFY at recruitment fair, employment events, and community activities.
- Connect participants with employment opportunities and community supports, including accompanying them to appointments or activities when needed. QUALIFICATIONS *Education
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- Undergraduate degree or diploma in social work, psychology, child and youth care, or a related human services field. *Experience
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- A minimum of one year working with vulnerable youth, with a strong understanding of complex mental health challenges, substance use, trauma, conflict resolution, and crisis intervention.
- Experience supporting newcomers, immigrants, or refugees is an asset, as is an understanding of settlement-related challenges and barriers to employment. *Skills
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- Strong communication and relationship-building skills, including the ability to work with people from diverse cultural and linguistic backgrounds.
- Cultural humility and an understanding of how language barriers, unfamiliar systems, and limited access to networks or resources can affect employment opportunities.
- Ability to provide person-centred, strengths-based support and connect participants with community resources.
- Knowledge of employment readiness, career exploration, and job search strategies.
- Commitment to anti-racist and anti-oppressive practices, inclusion, and equitable access to employment opportunities.
- Strong organizational, problem-solving, and conflict-resolution skills, with an understanding of skilled boundaries and confidentiality. *Other Requirements
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- Valid driver’s licence and access to a reliable vehicle.
- Standard First Aid/CPR and Applied Suicide Intervention Skills Training (ASIST) certifications are assets.
- Satisfactory Criminal Record & Vulnerable Sector Check. WORK HOURS The position will work 35 hours per week, Tuesday to Saturday from 12PM to 8PM, with flexibility required to accommodate participant and program needs. COMPENSATION The salary for this position is $49, 960.46
- $55, 357.85 annually. CFY offers a competitive compensation package, including a health and dental program, employer-matched RRSP and four weeks’ vacation to qualifying employees. Reference ID: ESW-1026 Deadline to Apply: November 12th, 2026

HOW TO APPLY
Please submit your cover letter and resume explaining how you meet the criteria and using the reference ID in the subject line. Email: Recruitment Lead: [email protected] Heather Mallay, Director of Education, Employment, and Social Enterprise: [email protected] Pay: $49,960.46-$55,357.85 per year

Benefits:
- Casual dress
- Dental care
- On-site parking
- RRSP match Work

Location:
In person

📌 Employment Support Worker (St. John's)
🏢 Choices For Youth
📍 St. John's