We're looking for a Customer Success Manager to own the post-sale relationship with our merchant and enterprise partners — from onboarding through renewal and growth. You'll be the primary point of contact and trusted advisor for our customers, the internal voice that champions their needs, and the person who keeps their accounts healthy and growing. You'll also work AI-native, using AI tools daily to move faster and solve problems most people would have escalated and waited on. Customer relationship management: onboard and launch recent customers, serve as their primary point of contact, and build relationships with key decision-makers within customer organizationsRetention & growth: monitor usage data and
📌 Customer Success Manager (Winnipeg)
🏢 Burq
📍 Winnipeg