Job Description Job Description:

Join the Opening Team at Spark by Hilton Niagara Falls
Be part of something new and exciting at Spark by Hilton Niagara Falls, a newly renovated hotel preparing to welcome guests in one of Canada's most iconic destinations.
Spark by Hilton Niagara Falls is preparing to welcome guests with the comfort, quality, and hospitality associated with the Hilton family of brands. From day one, our team members will play an important role in creating a warm, friendly, and memorable experience for every guest. Joining our opening team gives you the opportunity to grow with the hotel, contribute to a positive workplace culture, and be part of creating something special from the very beginning.

The Maintenance Manager is responsible for overseeing the day-to-day operation, maintenance, and reliability of all building systems and infrastructure for a 201-room hotel property. This role ensures a safe, efficient, and well-maintained environment for guests and team members while supporting the hotel's operational and financial objectives.

The Maintenance Manager provides leadership to the maintenance team, oversees preventive maintenance programs, manages contractors and vendors, ensures regulatory compliance, and supports capital improvement initiatives. Success in this role requires solid technical expertise, effective leadership, sound judgment, and a proactive approach to asset preservation and continuous improvement.

This position reports directly to the Director of Operations.

Key Responsibilities:
Maintenance Operations

Oversee the operation, maintenance, repair, and performance of all building systems, including HVAC, refrigeration, boilers, chillers, cooling towers, plumbing, electrical systems, mechanical equipment, pool systems,



life safety systems, and building controls.
Ensure guest rooms, public areas, back-of-house spaces, and exterior grounds are maintained to the highest standards of safety, functionality, and presentation.
Respond promptly to maintenance issues and operational challenges while minimizing disruption to guests and hotel operations.
Monitor facility performance and identify opportunities to improve reliability, operational efficiency, and service delivery.
Coordinate, prioritize, and supervise maintenance activities to ensure work is completed safely, efficiently, and in accordance with established standards.
Ensure rooms are returned to service in a timely manner by effectively prioritizing maintenance activities and coordinating repairs.

Preventive Maintenance & Asset Management

Develop, administer, and continuously improve the hotel's preventive maintenance program.
Schedule, track, and verify completion of preventive maintenance tasks for all equipment and building systems.
Conduct routine inspections of maintenance, equipment, and guest areas to identify maintenance requirements and potential risks.
Maintain accurate records of maintenance activities, equipment histories, warranties, inspections, permits, certifications, and regulatory requirements.
Support long-term asset preservation strategies, equipment lifecycle planning, and replacement forecasting.





Safety, Compliance & Risk Management

Ensure compliance with all applicable health, safety, environmental, fire, and building regulations.
Administer and support life safety programs, including fire alarm testing, emergency lighting, sprinkler systems, and emergency response procedures.
Enforce safe work practices, manage other workplace safety programs.
Participate in safety audits, inspections, incident investigations, and corrective action planning related to facility maintenance.
Assist with emergency preparedness planning and provide leadership during facility-related emergencies.

Team Leadership & Development

Lead, coach, and support maintenance Associates.
Assist with recruitment, onboarding, training, scheduling, performance management, and employee development.
Foster a culture of accountability, teamwork, safety, and continuous improvement through effective leadership and recognition.
Provide technical guidance and mentorship while promoting skills development and cross-training opportunities.
Ensure team members understand and adhere to operational procedures, service standards, and safety requirements.

Vendor & Contractor Management

Coordinate and oversee the activities of external contractors, service providers, and vendors.
Ensure all contracted work complies with hotel standards, safety requirements, and applicable regulations.
Obtain quotations, review service agreements, negotiate where appropriate, and monitor contractor performance.
Verify the quality and completion of contracted work, ensuring services align with approved scopes and quotations.
Review and approve contractor invoices for accuracy and compl

📌 Maintenance Manager | Spark by Hilton Niagara Falls
🏢 Spark by Hilton Niagara Falls
📍 Niagara Falls