Oversee Deliverect’s highest-complexity implementations across North and Latin America, combining technical program leadership with API and integration expertise.This customer delivery leadership role connects enterprise executives, POS and delivery partners, and internal teams. You will build predictable go-lives, resolve technical blockers, and provide transparent delivery health reporting. The full time position follows a hybrid schedule with three office days and two home days.Key Responsibilities: Own high-visibility implementations through stabilizationBridge technical and operational gaps across partnersEstablish repeatable regional onboarding motionsLead final escalations for stalled integrationsReport forecasts, risks, and delivery healthRequirements: 4+ years of implementation, services, or program managementRestaurant, food delivery, or hospitality technology experienceProgram governance and C-suite stakeholder experienceExcellent English communication skillsWillingness to travel across the AmericasDrive predictable enterprise go-lives as Deliverect’s Americas implementation leader, connecting technical teams, partners, and executive customers.#J-18808-Ljbffr

📌 Americas Technical Implementation Director (Toronto)
🏢 Deliverect
📍 Toronto