OVERVIEW

Smart Installs Inc. provides security, low-voltage, audio/visual, and technology installation services across Canada for major brands. As we continue to expand, we're looking for a reliable, technically inclined Low Voltage Technician to support our installation and service operations.

This is a hands-on role for someone who enjoys working with technology, solving problems, and developing their technical skills. You'll work with IP cameras, access control systems, structured cabling, audio/visual equipment, and other low-voltage technologies across commercial and retail environments.

We're looking for someone who takes pride in their work, communicates effectively, and is comfortable working both independently and alongside more experienced technicians.

WHAT YOU'LL DO

As a Low Voltage Technician, you'll perform installation, maintenance, and troubleshooting tasks while working closely with our senior technicians and project management team.

Technical Installation & Service

- Install, service, and troubleshoot IP cameras, NVR/DVR systems, access control systems, and audio/visual equipment (TVs, monitors, speakers).
- Run, terminate, and test low-voltage cabling, including Cat5e/Cat6, coaxial, and speaker wiring.
- Mount and install cameras, sensors, readers, and other low-voltage devices.
- Assist with equipment configuration, software updates, and system commissioning.
- Identify and troubleshoot basic hardware, cabling, connectivity, and power issues.
- Follow established installation procedures, safety requirements, and quality standards.
- Work with senior technicians on more complex installations and service calls.

Documentation & Communication

- Capture accurate before-and-after photos of completed work.
- Submit clear, concise service reports detailing work performed, issues identified, and materials used.
- Accurately record time on site and complete required job documentation.
- Communicate unexpected site conditions, technical challenges, or missing materials promptly.
- Maintain professionalism when interacting with clients, store staff, and other trades.

Planning & Coordination

- Review assigned work orders and understand the scope of work before arriving on site.
- Confirm required tools, equipment, and materials are available.
- Identify missing parts or potential issues proactively.
- Maintain an organized, clean, and safe work environment.
- Support quality control, testing,



and post-installation follow-up.
- Take ownership of assigned tasks and ensure work is completed properly.

SKILLS

- Practical understanding of low-voltage wiring and basic electrical principles.
- Experience using hand tools, power tools, and basic electrical testing equipment.
- Ability to install, terminate, and test network cabling.
- Familiarity with basic computer networking concepts, including IP addressing, DHCP, and network switches.
- Mechanical aptitude for mounting equipment, drilling, fastening, and cable routing.
- Ability to read basic floor plans, installation diagrams, and technical instructions.
- Strong troubleshooting and problem-solving abilities.
- Comfortable working with computers, software interfaces, and network-connected devices.
- Valuable organizational skills and attention to detail.
- Willingness to learn unfamiliar equipment, technologies, and procedures.

WHAT WE'RE LOOKING FOR

We're looking for a technician who is dependable, resourceful, technically curious, and eager to develop their skills.

Technical Aptitude

You have practical experience with low-voltage systems, structured cabling, computer networking, electrical work, or related technical equipment. You understand how to approach technical problems methodically and are comfortable learning new systems.

Problem-Solving Ability

You can investigate issues, follow troubleshooting procedures, and recognize when additional support is needed. You don't need to know everything, but you're willing to figure things out.

Reliability & Accountability

You show up prepared, take responsibility for your assigned work, and follow through on commitments. You understand the importance of accurate documentation and timely communication.

Willingness to Learn

You're interested in developing your technical abilities and are receptive to guidance, feedback, and new methods of working.

Professionalism

You communicate respectfully with customers, colleagues, and site personnel and represent Smart Installs professionally.





Comfort Working at Heights

You're comfortable working with ladders and elevated equipment, following applicable safety requirements and training.

NICE TO HAVES

- 1+ years of experience in low-voltage installation, security systems, telecommunications, IT field service, or a related technical trade.
- Experience installing or servicing CCTV, access control, intrusion alarm, or audio/visual systems.
- Experience in commercial retail environments or multi-site service operations.
- Familiarity with brands such as Axis, Hanwha, Uniview, Hikvision, Solink, Kantech, DSC, DMP, or similar.
- Experience configuring IP devices, cameras, network switches, or other connected equipment.
- WHMIS, Working at Heights, and Elevated Work Platform certifications.
- Experience working independently on field service calls.

WHAT WE OFFER

- Competitive hourly compensation based on experience.
- Overtime or time-banking options (company policy applies).
- Health and dental benefits after 3 months for eligible employees.
- Mileage reimbursement at CRA rates when using a personal vehicle for authorized business travel.
- Opportunities for advancement into Senior Technician, Lead Technician, or Field Supervisor roles.
- Hands-on training and mentorship from experienced technicians.
- Exposure to a wide range of security, networking, and technology systems.
- A supportive team environment with opportunities to take on increasing responsibility.

REQUIREMENTS

- Valid driver's licence with a clean driving abstract.
- Ability to supply basic hand tools and a cordless drill.
- Ability to travel to assigned job sites and occasionally work outside regular business hours.
- Comfort working in retail, construction, and commercial environments.
- Ability to perform physical installation work, including lifting equipment, climbing ladders, and working overhead.
- Must pass background screening where required by client sites.

Job Types: Full-time, Permanent

Pay: $20.00-$35.00 per hour

Expected hours: 40.0 per week

Benefits:

- Commuter benefits
- Company events
- Dental care
- Extended health care
- Life insurance
- Paid time off

Application question(s):

- Do you have a valid Ontario G driver's license?

Experience:

- CCTV / Low Voltage: 1 year (required)

Willingness to travel:

- 25% (required)

Work Location: In person

📌 Low Voltage Technician (Toronto)
🏢 Smart Installs
📍 Toronto