Shape customer journeys remotely for Level Agency through segmentation, personalization, and Adobe Experience Cloud execution. Work with clients across the United States and Canada.This Senior CRM Specialist role sits within Level's Martech and Analytics team. You will understand why journeys exist while configuring how they work across email, SMS, and push. Responsibilities include journey QA, deployment readiness, compliance checks, and performance recommendations.Key Responsibilities: Configure and maintain multi-step, multichannel customer journeysRun QA on timing, logic, and audience conditionsManage calendars, dependencies, rendering, links, and suppressionRecommend improvements to segmentation and journey performanceCommunicate risks and technical trade-offs clearlyRequirements: Robust lifecycle marketing understanding and sound judgmentHands-on Adobe Experience Cloud production experienceFive to eight years of relevant CRM experienceClear communication with technical and nontechnical stakeholdersKnowledge of email and SMS compliance regulationsBring customer lifecycle strategy, journey orchestration, and Adobe platform expertise to Level Agency's remote marketing programs.#J-18808-Ljbffr

📌 Senior Customer Journey Specialist (Winnipeg)
🏢 Level Agency
📍 Winnipeg