Make a difference when it matters most. As an Emergency Telecommunications Operator, you serve on the front lines of public safety, providing calm, professional support during emergencies and non-emergency events. By rapidly assessing situations, collecting essential information, dispatching emergency services, and monitoring police communications, you play a vital role in keeping the community secure.Key Responsibilities:First response to incoming 911 Emergency, Complaint, Administrative and Enforcement Services telephone linesGathers and distributes information, and monitors radio and telephone communicationProvide clients with advice and direction to appropriate resources and respond to after-hours Help PhoneReceive, dispatch and prepare files, as well as process complaints and inquiriesPerform data entry into RCMP and Enforcement Services data systemsAdd, modify, remove, distribute and respond to CPIC requestsMaintain files/records and monitor building security via camera systemMonitor and update officer statusQualificationsand Skills:Post-secondary education or certificate in Emergency Communications and Response and four (4) years related experience preferably working in a policing environmentProficiency in RCMP software and equipment (PROS, CPIC, ROADS, JOIN, CIIDS, ROSS)PROS End Users certification is an assetWorking knowledge of RCMP and Strathcona County policies and procedures, criminal code, federal and provincial statutes, municipal bylaws, the Canadian legal system and court documentsStrong interpersonal and communication skills (verbal and written)Ability to maintain a professional image, respect confidentiality,



while exercising judgement and objectivityExcellent time management and decision-making skills, with the ability to multi-task and remain focused under stressful conditionsAbility to work independently, as well as part of a teamConditions of Employment:Ability to obtain an RCMP Enhanced Reliability Security ClearanceWho We Are:Strathcona County is a specialized municipality located in the heart of Alberta. Our vision is to become Canada's most livable community, where our workplace culture and identity are supported by our people plan and values of integrity, respect, safety, collaboration, and accountability.Why Join Strathcona County:(depending on position)Competitive salary and comprehensive benefits package, which includes:Extended health and dental coverageHealth and wellness spending accountLife and disability insuranceRetirement and pension programsEarned day off programEmployee and family assistance programCommitment to employee development, through internal and external training and development opportunitiesWell-being programs and a safety culture focused on physical and psychological health in the workplaceEquivalencies of education and experience may be considered.This competition may be used to fill future vacancies for similar positions within the next 6 months.Strathcona County is committed to an inclusive, respectful, and equitable workplace that represents the community we serve. We welcome applicants from all backgrounds who can contribute diverse perspectives and experiences.We thank all applicants for their interest; however, only those selected for an interview will be contacted.#J-18808-Ljbffr

📌 Emergency Communications Dispatcher – Police Occ - $40.5 - $47.7 An Hour (Winnipeg)
🏢 Strathcona County
📍 Winnipeg