Job DescriptionWhat is the opportunity?As Manager in Operations you play a critical role in ensuring all responsibilities and reconciliations performed by your teams are completed on a daily. This helps mitigate significant risk to clients, internal partners and business units on a daily basis, and your efforts are vital to the overall success of the organization.What will you do?Review all daily reconciliations performed by your teams dailySupport your teams on a daily basis with all escalations and issues on their desksAssist your team leads with covering desks when others on the team are sick or on vacationEnsure all reconciliations and tasks are completed daily by your teams by the required SLAsEscalate all issues to your manager in a timely mannerEnsure all mandatory learning courses across the team are completed by the required due dates.Provide feedback and coaching to your direct reports on an ongoing basisAssist with internal and external audit inquiriesEnsure all activities, processes and controls across the teams are in compliance with relevant RBC Policies, Standing Orders, SOX and industry RegulationsEnsure teams are appropriately staffed and adequate coverage is in place during team operating days/hours.Appropriately escalated issues to your manager and above (as required) in a timely mannerEnsure employee performance assessments (mid/year-end) and discussions across the teams are completed by the required dates.What you need to succeed?5+ years related experienceAbility to prioritize work, multi-task responsibilities and work in a fast paced and busy environmentSelf-starter,



well organized and able to work independentlyWilling to work US and Canadian holidays as necessaryTechnical knowledge of MS Office products such as ExcelSound knowledge of trade life cycle from execution to settlementFINRA series 99 registration requiredWhat’s in it for you?A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensationLeaders who support your development through coaching and managing opportunitiesWork in a energetic, team-oriented, progressive, and high-performing teamOpportunities to do challenging workFlexible work/life balance optionsJob SkillsCustomer Service, Customer Service Management, Decision Making, Interpersonal Relationship Management, Investment Performance Measurement, Operational Delivery, Process Improvements, Risk Management, Time Management, Treasury ManagementAdditional Job DetailsAddress:RBC CENTRE, 155 WELLINGTON ST W: TORONTOCity:TorontoCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:CAPITAL MARKETSJob Type:RegularPay Type:SalariedPosted Date:Application Deadline:NoteApplications will be accepted until 11:59 PM on the day prior to the application deadline date aboveOur Employment OpportunitiesAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.#J-18808-Ljbffr

📌 Manager, Equity Clearing (Toronto)
🏢 RBC
📍 Toronto