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Join Livingston and its International Freight and Transportation Services group. Livingston is a market leader offering customs brokerage, consulting and compliance, and freight forwarding services at more than 90 key locations in North America, Europe and Asia. Our strategy is focused on aggressively growing and investing in our freight services, and that’s why we need you. Join our freight team and grow your career in this fast-paced team environment as we take on new customers, build current services and move into new trade lanes. The opportunities await you

Job Type:Full Time

JOB SUMMARY

Reporting to the VP IFTS, this position is responsible for departmental management, conflict resolution, client facing, business development, onboarding oversight and overall P & L responsibilities.

KEY DUTIES & RESPONSIBILITIES

Service Delivery

- Processing of documentation for the physical movement of cargo; identify discrepancies or issues.




- Meet customer expectations by suggesting process improvement and proactive measures.
- Develop and maintain an excellent working relationship with internal departments and/or vendors.
- Create, update and execute SOPs for new and existing clients.
- Understand and input applicable financial components of shipments for proper billing of customers.
- Expectations of meeting required deadlines associated with department and customer KIP & SOP.
- Collaborate with support staff, overseas offices and other third parties to ensure efficiency, continued exemplary customer service, and relationship development.

Business Development

- Identify and forward upselling opportunities to manager.
- Efficiently identify the most cost-effective solution based on each clients’ shipment specific needs.
- Provide support (reporting, documentation, etc.) to Sales Executives and

📌 Senior Manager, IFTS Freight (Laval)
🏢 Livingston International
📍 Laval