31 Oct
|
Jobgether
|
Canada
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Solutions Architect, Integrations based in Canada.
We are seeking an experienced Solutions Architect to lead complex client integrations for innovative fraud prevention, risk management, and compliance solutions. In this remote role, you will bridge business needs and technical implementation, helping clients translate their requirements into scalable, reliable solutions. You will oversee the integration lifecycle from technical discovery and solution design through onboarding, deployment, and ongoing implementation support. Working closely with customers and cross-functional teams, you will ensure projects meet their objectives, timelines, and quality standards. Your expertise in APIs, SQL, JSON, and B2B SaaS environments will help solve challenging technical problems and deliver measurable customer value. This opportunity is ideal for a proactive, client-focused professional who enjoys technical problem-solving, project ownership, and working in a fast-moving, distributed team.
Accountabilities
- Lead end-to-end implementation and integration projects for fraud prevention, risk management, and compliance products, ensuring successful deployment and customer adoption.
- Partner closely with clients throughout onboarding, providing technical guidance, troubleshooting support,
and explicit communication at every stage of implementation.
- Analyze customer requirements from both technical and functional perspectives, translating business needs into practical, scalable integration architectures.
- Develop a deep understanding of customer business challenges, technical environments, and success criteria to recommend solutions aligned with product capabilities.
- Manage implementation projects from planning through delivery, monitoring timelines, quality, dependencies, risks, and milestones to ensure successful outcomes.
- Own and maintain technical documentation, including API specifications, SDK documentation, integration guides, and customer support materials.
- Work with internal engineering, product, and other cross-functional teams to resolve integration challenges and support reliable deployments.
- Provide actionable product feedback based on customer needs, implementation experience, and recurring technical challenges.
- Communicate complex technical concepts clearly to technical and non-technical stakeholders, ensuring alignment between business objectives and implementation decisions.
- Identify opportunities to improve integration processes, documentation, and implementation workflows to enhance efficiency and the overall customer experience.
Requirements
- At least 7 years of hands‑on experience in implementation management, integration engineering, technical
📌 Solutions Architect, Integrations (Canada)
🏢 Jobgether
📍 Canada