Seasonal Caretaker & Guest Experience Host

Trappers Hill Lodges & Campground | Ghost Valley, Alberta

Employment type: Seasonal, with potential for returning in future seasons
Location: Remote mountain property near the Alberta Rockies
Start date: Spring 2027, or as agreed

About Trappers Hill

Trappers Hill is a unique off-grid glamping resort and campground tucked into the Alberta Rockies. We offer cozy cabins, glamping accommodations, campsites, mountain views, hiking trails, and a Nordic spa featuring a wood-fired sauna and cold plunge.

We're looking for a reliable, hands-on seasonal caretaker who takes pride in maintaining a beautiful property and creating memorable experiences for our guests.

The role

As our Seasonal Resort Caretaker, you'll help oversee the day-to-day operation of the property, maintain facilities and grounds, prepare accommodations for arrivals, and ensure guests have a safe, clean, and enjoyable stay.

This is a hands-on position for someone who enjoys working outdoors, solving problems independently, and being part of a small, growing hospitality business.

Key responsibilities

Guest experience and hospitality

- Welcome guests and provide check-in information and property orientations.
- Respond to guest questions and resolve issues in a friendly, professional manner.
- Help guests understand the property, amenities, fire rules, water limitations, and remote access conditions.
- Assist with campground operations, bookings, and guest communications as needed.
- Maintain a welcoming, helpful presence throughout the property.

Housekeeping and facilities

- Clean and prepare cabins and glamping units between stays.
- Maintain outhouses, wash stations, showers,



and common areas to a high standard.
- Monitor supplies and restock essentials.
- Maintain the Nordic spa area, including routine cleaning and established sauna and cold-plunge procedures.
- Report maintenance issues and ensure facilities are ready for guests.

Groundskeeping and property maintenance

- Maintain campsites, trails, fire pits, picnic areas, and common spaces.
- Restock and sell firewood and assist with store operations.
- Complete light repairs, upkeep, and general property improvements.
- Monitor garbage, recycling, water supplies, and other essential services.
- Identify potential hazards and report issues with access roads, equipment, or facilities.

Operations and teamwork

- Complete daily opening, closing, and inspection checklists.
- Communicate maintenance needs, supply shortages, guest concerns, and incidents to ownership.
- Assist with wedding and event preparations when required and agreed upon.
- Work independently while following established safety procedures and operating standards.

What we're looking for

- Dependable, honest, organized, and self-motivated.
- Friendly and comfortable interacting with guests.
- Practical, hands-on, and confident tackling everyday maintenance tasks.
- Able to prioritize tasks and work independently in a remote environment.




- Comfortable with outdoor work in changing mountain weather.
- Strong communication skills and good judgment.
- Previous experience in hospitality, campgrounds, resorts, housekeeping, property maintenance, or outdoor recreation is an asset.
- A valid driver's licence and reliable transportation are preferred.
- First aid certification and experience with equipment, plumbing, generators, or off-grid systems are assets.

Work setting

Trappers Hill is a remote, off-grid property with limited cellular service and a rough access road. The role involves a mix of housekeeping, outdoor maintenance, guest service, and practical problem-solving.

The position may include weekends, holidays, and variable hours based on occupancy and operational needs. The schedule, compensation, accommodation arrangements, and any on-call expectations will be discussed clearly before hiring.

Compensation and benefits

Compensation will be based on experience and responsibilities. On-site accommodation may be available if agreed upon, subject to the property's facilities and employment arrangements.

How to apply

Please send us:

- A brief introduction about yourself and your relevant experience.
- Your availability for the season.
- Why you think you'd be a good fit for Trappers Hill.
- Two professional references.

We're looking for someone who takes pride in their work, cares about people, and wants to help create a memorable experience for every guest who visits Trappers Hill.

Pay: $400.00-$500.00 per week

Benefits:

- Casual dress
- Company events
- Housing allowance
- On-site parking
- Store discount

Work Location: In person

📌 Camp Manager (Exshaw)
🏢 Trappers Hill Lodges & Campground
📍 Exshaw