Job Overview

Your Next Journey Wellness Collective is seeking a proactive, organized Practice Manager to oversee day-to-day operations, support associates and office renters, and manage administrative tasks, marketing, and office maintenance. The ideal candidate is a self-starter who takes initiative, solves problems independently, and helps ensure the practice runs smoothly while reducing the owner's day-to-day involvement.

Responsibilities

- Associate management: Coordinate onboarding and offboarding, communicate clinic policies, follow up on administrative errors, and ensure associates complete required tasks.
- Renter management: Serve as the main point of contact for office renters, manage communications, coordinate onboarding, track rental agreements and renewals, and follow up on rental payments.
- Administrative support: Answer phone calls and emails, respond to general inquiries, and manage routine administrative tasks and follow-ups.
- Office management: Keep the office organized, clean, and welcoming; monitor supplies and coordinate maintenance and skilled cleaning as needed.
- Marketing: Coordinate social media, update the website and practitioner biographies, prepare newsletters, and assist with marketing initiatives.
- Business operations: Maintain administrative systems, organize documents, troubleshoot routine issues, and improve processes to reduce the owner's workload.
- Scheduling and coordination:



Assist with room bookings, office access, practitioner logistics, and resolving scheduling conflicts.
- Financial administration: Track rental payments, follow up on outstanding balances, organize invoices, and flag discrepancies.
- Team communication: Communicate updates, reminders, and procedural changes to associates and renters while addressing routine concerns independently.
- General operational support: Identify and resolve day-to-day issues, take initiative, and escalate only matters requiring the owner's involvement.

Experience

Required: Strong organizational, communication, problem-solving, and administrative skills, with experience coordinating teams, managing day-to-day operations, and maintaining accurate records. Ability to work independently, manage competing priorities, and take initiative in resolving issues. Experience with social media, basic marketing, and office administration is an asset.

Preferred: Experience in a wellness, mental health, healthcare, or professional services setting; familiarity with practice management software, website management, and digital marketing; and experience coordinating staff or managing office rentals.

Pay: $20.00 per hour

Expected hours: 6.0 – 12.0 per week

Benefits:

- Casual dress
- Flexible schedule
- On-site parking

Work Location: In person

📌 Practice Manager (Brantford)
🏢 Your Next Journey
📍 Brantford