Overview

We are seeking an organized, customer-focused Automotive Service Manager to oversee daily operations. This role coordinates vehicle repairs from customer intake through completion, supports technicians, and helps ensure a smooth, professional experience for every customer. Automotive back ground a plus.

Responsibilities

- Help lead day to day operations, including scheduling, repair workflow, and coordination between customers and technicians.
- Ordering parts, ensuring suffiecient stock etc
- Listen to customers’ concerns, explain recommended automotive repair work clearly, and provide timely updates on service progress.
- Calling customers with estimates and service/repair recomendations.
- Monitor work orders for accuracy, completeness, and alignment with customer authorization.
- Handle customer payments and related transactions accurately, including cash handling.
- Address customer questions or concerns professionally and work toward practical resolutions.




- Maintain organized service records and help ensure the service area meets operational and safety standards.
- Requirements
- Strong customer service, communication, organization, and problem-solving skills.
- Mechanical knowledge sufficient to discuss common vehicle maintenance and repair needs with customers and technicians.
- Experience in automotive repair, or a related service environment is preferred.
- Mechanic experience is a plus.
- Accuracy and integrity when handling payments, cash, and service documentation.
- Ability to manage competing priorities and work effectively with customers and a service team.
- Over seeing operations in the owners ab

Pay: $60,000.00-$70,000.00 per year

Benefits:

- Casual dress
- Flexible schedule
- In office parking
- Paid time off

Work Location: In person

📌 Automotive Service Manager (Orillia)
🏢 Mister Transmission
📍 Orillia