Program Director (Arbutus Ridge)

Program Director (Arbutus Ridge)

31 Oct
|
Future Ready Minds
|
Arbutus Ridge

31 Oct

Future Ready Minds

Arbutus Ridge

About Future Ready Minds

Future Ready Minds designs and delivers future focused programs for children ages 6–12. Our programs blend neuroscience, positive psychology, motivational techniques and play based learning to develop innovation, creativity, collaboration, resilience and confidence to help youth kids thrive in our ever-changing world. We partner with Universities (UBC, SFU), schools (independent and public), and community centres to deliver high quality full day camps, workshops, and ongoing programs.

The Role

The Program Director role is a hands-on role that oversees the full life-cycle of Future Ready Minds programs, from building strategic community partnerships, enrolment forecasting and instructor recruitment, training and readiness to curriculum updates, parent/youth experience, quality assurance, and continuous improvement. This role owns program performance outcomes and works closely with leadership, instructors, operations, and marketing to ensure programs scale sustainably without compromising quality.

This is a leadership role for someone who thrives at the intersection of education, operations, and small business growth.

Key Responsibilities

Program Leadership and Operations

- Own end to end planning and delivery of all programs, camps, and ongoing offerings
- Ensure programs launch and operate with consistent quality and execution
- Coordinate enrollment capacity, waitlists, and completion rates.
- Improve operational systems to reduce friction and administrative load
- Establish transparent program standards and schedules
- Vehicle access and ability to carry out in-person support between all locations during spring and summer programming
- Purchase, sort, and replenish program materials as necessary, keeping track of stock, spending, and budgetary limits

Enrollment and Participation Growth

- Track enrollment trends by program and season
- Increase enrollment growth and repeat family participation
- Lead marketing for enrollment conversion strategies




- Use waitlist and CRM data to inform new program launches and expansion

Quality and Experience

- Maintain high parent satisfaction, instructor satisfaction, and net promoter scores
- Review post program feedback and implement improvements quickly
- Ensure instructors are supported, trained, and confident in delivery
- Create a consistent, premium parent/partner experience

Marketing, Growth, and Engagement

- Co-lead marketing for program positioning, messaging, and launch timelines
- Support lead generation efforts through community outreach, partnerships, and referrals
- Create and share monthly newsletters to FRM subscribers
- Analyze referral performance and repeat enrollment behavior
- Contribute and coordinate with Dr. Kang admin support for collaborative work, ie, speaking engagements and program partnerships

Financial and Performance Management

- Own program level financial performance including revenue, margins, and utilization
- Balance staffing, pricing, and scheduling for financial sustainability
- Work with financial controller to create proformas and budgets for each financial year

People Leadership and HR

- Co-lead, evaluate, and retain instructors and program staff
- Support hiring, onboarding, training, and performance reviews
- Maintain strong instructor reliability, attendance, and engagement
- Contribute to a positive, growth oriented team culture

Innovation and Product Development

- Launch new programs and pilot offerings
- Oversee curriculum updates and improvements
- Evaluate pilot success and guide full scale launches
- Support digital tools and experiential learning enhancements




- Perform any additional responsibilities assigned from time to time
- All responsibilities must be carried out in accordance with Company policies and standards as they may be updated

Success Metrics for This Role

Success in this role will be measured by clear KPIs, including but not limited to:

- Enrolment growth, repeat families, and partnership expansion
- Parent, youth and instructor satisfaction scores
- Revenue, margins, and cash flow per program
- Staff retention, training, and performance ratings
- Successful launch of new programs and partnerships

Qualifications

- Preferred 2+ years experience in education, program management, operations, or learning experience leadership
- Experience scaling programs, camps, or educational services
- Strong operational mindset with excellent organizational skills
- Proven people leader who builds trust and accountability
- Excellent communication skills with parents, youth, instructors, and partners.
- Passion for education, child development, 21st century skills, social-emotional cognitive learning and innovation
- Valid Class 5 Drivers License and a vehicle to support with operations and site visits

Bonus Experience

- Experience working with schools or education partners
- Background in enrichment programs, camps, or curriculum based offerings
- Familiarity with marketing funnels, lead conversion, and referrals
- Experience building programs from pilot to scale

Why Join Future Ready Minds

- Opportunity to shape the future of leadership for kids
- High impact leadership role with room to grow
- Collaborative, mission driven team
- Competitive compensation based on experience with eligibility for a bonus linked to profits generated.
- Flexibility and autonomy with real responsibility

Job Types: Full-time, Permanent

Pay: $45,000.00-$60,000.00 per year

Benefits:

- Flexible schedule
- Work from home

Education:

- Bachelor's Degree (required)

Work Location: Hybrid remote in Vancouver, BC V6J 4A2

📌 Program Director (Arbutus Ridge)
🏢 Future Ready Minds
📍 Arbutus Ridge

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