Job Summary

The Office Clerk supports daily office operations by organizing records, entering information, handling routine correspondence, and assisting visitors and callers. This role helps keep administrative tasks accurate and moving smoothly.

Responsibilities

- Answer phone calls and respond to client emails.
- Schedule client appointments and consultations.
- Greet clients and assist with inquiries.
- Provide updates regarding application progress.
- Prepare, organize, and review immigration application documents.
- Assist with temporary resident, work permit, study permit, and permanent residence applications.
- Collect required documents and information from clients.
- Scan, photocopy, print, and organize supporting documents.
- Maintain and update client files and records.
- Enter client information into computer systems and databases.
- Prepare letters, forms, and other office correspondence.
- Manage incoming and outgoing mail.




- Maintain filing systems and office records.
- Track application deadlines and submission dates.
- Follow up with clients regarding missing documents.
- Upload and organize documents through relevant immigration portals.
- Check applications for completeness before submission.

Qualifications

Required: Practical computer skills, accurate data entry, organization, transparent communication, and professional customer support capabilities are important for completing clerical tasks and assisting visitors and callers.

Preferred: Office, clerical, or administrative experience is helpful, along with familiarity with filing, , QuickBooks, bookkeeping, or multi-line phone systems.

Pay: From $19.00 per hour

Work Location: In person

📌 Office Clerk (Surrey)
🏢 Mannz Canada Immigration
📍 Surrey