Patient Experience Coordinator (Calgary)

Patient Experience Coordinator (Calgary)

31 Oct
|
Cornerbrook Physiotherapy & Massage
|
Calgary

31 Oct

Cornerbrook Physiotherapy & Massage

Calgary

Cornerbrook Physiotherapy offers a mix of physiotherapy, chiropractic, massage therapy, acupuncture, shockwave, IMS, rehab exercises and more to best serve the Northeast Calgary community. We are looking for a passionate individual to join our dynamic team today!

Potential of getting prompted to a Full Time Office Manager Position within 6 Months

We offer you:

1. Full-Time & Part-Time Hours

2. Competitive starting hourly compensation ($16-$18/hr)

3. Career courses that help you build your skillset ($$$)

4. Paid onboarding and training ($)

5. Company-sponsored team dinners and outings ($)

6. Other Perks (see below)

7. Opportunity to be a part of a great and growing team!

Contact me if you have the same CORE VALUES:

- --> PROVIDE THE BEST EXPERIENCE FOR EVERY PATIENT
- --> STRIVING TO MEET GOALS IN DAILY LIFE
- --> CREATE A STRONG & POSITIVE WORK CULTURE
- --> PREVIOUS EXPERIENCE WITH JANE EMR

What will be asked of you:

- Commit to your onboarding so you can get up to speed much quicker
- You want metrics on how you are doing and what areas of the role you need help with




- We will train you on how to offer a great patient experience on the phone
- You can learn software that helps us run the clinic, schedule patients, invoice, collect payments, etc
- Love to help people in fast-paced environments

Preferred but NOT required:

- Punjabi and Hindi Language skills
- Previous experience with Jane EMR
- Ability to work in a fast paced environment
- Ability to problem solve
- Ability to dissolve conflict
- Prior work in customer service
- Inbound or outbound phone experience
- Prior work in a healthcare setting e.g. medical office
- Familiarity with physiotherapy, massage, chiro, acupuncture
- Familiarity with Blue cross, Medavie, Telus Portal, Provider connect, Nexgenrxbilling
- Proficient in use of computers and other office equipment
- Learning new software and data entry
- Knowledge of general office procedures

Potential of getting prompted to a Full Time Office Manager Position within 6 Months

Start Date: Immediate

Job Types: Full time, Part time, Permanent

Pay: $17.00-$18.00 per hour

Work Location: In person

📌 Patient Experience Coordinator (Calgary)
🏢 Cornerbrook Physiotherapy & Massage
📍 Calgary

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