Part-Time Administrative Assistant / Customer Service

Steer’ngo Driving School — Nepean, ON K2E 7X1
Hours: Typically 16–24 hours per week
Work location: In person

About us

Steer’ngo Driving School helps students develop safe driving skills and confidence behind the wheel. We offer a friendly, supportive, and inclusive workplace where teamwork and excellent customer service are valued.

About the role

We are looking for an organized, dependable Administrative Assistant with robust customer service skills to support our daily office operations.

You will assist students and parents, answer inquiries, coordinate scheduling, and maintain accurate records. The ideal candidate communicates clearly, pays attention to detail, and can manage several tasks while remaining friendly and professional.

Responsibilities

- Answer phone calls and respond to emails and student inquiries.
- Explain course options, registration procedures, and school policies clearly.
- Assist students with registration and use of the student portal.
- Coordinate appointments and communicate scheduling updates to students and instructors.
- Maintain accurate student records, office files, and data entries.
- Process payments and update payment records accurately.




- Follow up on missing information and outstanding administrative tasks.
- Welcome visitors and provide helpful, professional customer service.
- Support daily office operations, including supplies and general administrative duties.

Qualifications

- Previous administrative or customer service experience.
- Strong verbal and written communication skills.
- Good organizational skills and attention to detail.
- Confidence using email, Microsoft Word, Excel, and online systems.
- Ability to prioritize tasks and work independently and as part of a team.
- A patient, professional approach when assisting students and parents.
- Willingness to learn our course offerings, policies, and scheduling systems.

How to apply

Please submit your résumé and include your availability, preferred working days, and any scheduling restrictions.

Pay: From $18.00 per hour

Ability to commute/relocate:

- Nepean, ON K2E 7X1: reliably commute or plan to relocate before starting work (required)

Education:

- Secondary School (required)

Experience:

- Front desk: 3 years (required)
- Administrative: 3 years (required)

Language:

- English (required)

Work Location: In person

📌 Part-Time Administrative Assistant / Customer Service (Nepean)
🏢 Steer'NGo Driving School
📍 Nepean