1. Medical Reception & Front Desk Responsibilities

- Patient Greeting & Intake: Act as the first point of contact, welcome visitors, verify health cards and demographic information, and manage patient check-ins/check-outs.
- Scheduling & Bookings: Manage multi-line phones, answer inquiries, schedule appointments, handle cancellations, and coordinate follow-up visits.
- Records & EMR Management: Maintain electronic medical records (EMR), scan medical reports/referrals into patient charts, and ensure strict privacy and confidentiality. manage WSIB / MVA forms.
- Billing & Administrative Support: Process payments, submit insurance or extended health claims, handle receipts, and manage general office correspondence.
- Clinic Maintenance: Keep the waiting area clean, manage inventory, and stock front-desk or room supplies.

2. Physiotherapist Assistant (PTA) Responsibilities

- Patient Care Support:



Assist licensed physiotherapists in preparing patients and guiding them through prescribed exercise routines and rehabilitation plans.
- Modalities Application: Help apply physical therapy modalities under supervision, such as heat/ice packs, ultrasound, laser therapy, IFC/TENS, or lumbar traction.
- Room & Equipment Prep: Sanitize treatment tables, set up equipment between sessions, and ensure a protected, organized therapy environment.
- Patient Flow & Monitoring: Direct patients between reception and treatment areas, monitor patients during basic exercises, and report patient progress or discomfort to the lead therapist.

Pay: $18.00-$20.00 per hour

Expected hours: 40.0 per week

Work Location: In person

📌 Medical Receptionist/Administrator (Brampton)
🏢 CASTLE GORE PHYSIO AND REHAB
📍 Brampton