Job Overview

We are seeking a dynamic and compassionate Dental Treatment Coordinator to join our vibrant dental team! In this vital role, you will serve as the bridge between patients and our dental practice, ensuring a seamless experience from appointment scheduling to treatment planning. Your energetic approach will help motivate patients, clarify treatment options, and coordinate care efficiently. If you thrive in a fast-paced environment and enjoy helping others achieve their best smile, this position is perfect for you! This paid role offers an exciting opportunity to develop your skills in dental office operations while making a positive impact on patients’ lives.

Responsibilities

- Greet patients warmly and guide them through the check-in process at the front desk, managing multi-line phone systems with professionalism and enthusiasm
- Explain treatment plans clearly, answer patient questions, and assist with financial arrangements to ensure understanding and comfort
- Coordinate appointments efficiently using dental practice management software such as Dentrix and Epic, optimizing scheduling for both patients and providers
- Verify insurance perks, process claims, and handle billing inquiries with accuracy and transparency
- Maintain accurate electronic medical records (EMRs) by documenting patient interactions, treatment plans, and updates diligently




- Collaborate with the dental team to ensure smooth workflow from patient intake to post-treatment follow-up
- Manage administrative tasks including filing, data entry, and managing office supplies to support daily operations

Qualifications

- Previous experience as a dental receptionist or in a dental office setting is highly preferred
- Familiarity with dental practice management software such as Dentrix or Epic is essential
- Strong knowledge of medical terminology relevant to dentistry and healthcare billing processes
- Experience working with electronic medical records (EMRs) and medical office procedures
- Excellent communication skills with the ability to handle multi-line phone systems confidently
- Demonstrated organizational skills with attention to detail in administrative tasks
- Prior experience in a medical or dental office environment is a plus but not required; training will be provided for the right candidate

Join us to be part of an energetic team dedicated to providing exceptional patient care! We value your enthusiasm and commitment to making every patient’s visit positive and productive. This role offers an engaging work environment where your administrative expertise can shine while helping patients achieve healthier smiles.

Work Location: In person

📌 Dental treatment coordinator (Stoney Creek)
🏢 Excel Temp
📍 Stoney Creek