Complete Technologies is seeking an organized, detail-oriented, and client-focused Client Services Coordinator to join our team.

This role is responsible for supporting the ongoing relationship between Complete Technologies and our clients while ensuring the administrative details behind those relationships are accurate and up to date. The successful candidate will coordinate client agreements and renewals, maintain licensing and service information, assist with billing and payments, prepare client reporting, meeting materials, and respond to day-to-day client questions.

This position works closely with our technical, project, and administrative teams and is ideal for someone who enjoys working with clients while also being highly organized and comfortable managing detailed recurring processes.

Key Responsibilities

- Coordinate a variety of client account administration activities, including agreements, renewals, onboarding, and account updates.
- Maintain accurate and current client, service, licensing, and billing information.
- Support regular account reviews, reporting, and client meeting preparation.
- Assist clients with general account, billing, service, and administrative inquiries.
- Coordinate with internal teams to ensure client requests and outstanding items are followed through to completion.
- Assist with billing, payment, documentation, and other account administration processes.
- Maintain organized records and support the accuracy of information within company systems.
- Provide operational and administrative support to the client services team as needed.





What We’re Looking For

The successful candidate will be someone who can move comfortably between client-facing communication and detailed administrative work.

- Excellent organizational skills and strong attention to detail.
- Confident and professional written and verbal communication skills.
- Robust follow-through and the ability to keep track of multiple outstanding items.
- Comfortable communicating directly with business clients.
- Able to work independently and take ownership of recurring responsibilities.
- Strong problem-solving and critical-thinking skills.
- Comfortable working with numbers, billing information, agreements, and detailed account information.
- Previous experience with business management, accounting, CRM, PSA, or billing systems is an asset.
- Familiarity with IT industry is an asset.

Experience & Qualifications

- 2–5 years of experience in client service, account administration, billing administration, office administration, or a related position.
- Experience working directly with business clients is preferred.
- Experience handling billing, contracts, licensing, renewals, or recurring account administration is an asset.
- Post-secondary education in business, administration, accounting, or a related field is considered an asset.
- Experience in the IT or managed services industry is considered an asset.

Pay: $26.00-$38.00 per hour

Expected hours: 40.0 per week

Benefits:

- Casual dress
- Dental care
- On-site parking
- Paid time off
- Vision care
- Wellness program

Work Location: In person

📌 Client Services Coordinator (Airport Business Area)
🏢 Complete Technologies
📍 Airport Business Area