We're BlueCat—a Great Place to Work for good reason. Our team solves critical network challenges for some of the world's largest organizations. In simple terms, we manage the systems that keep networks running smoothly, securely, and reliably—the backbone infrastructure that powers digital transformation for enterprises globally. Our Intelligent Network Operations platform delivers and enables AI-driven agentic ops at scale, automating and simplifying how companies manage, secure, and optimize their networks.

But what makes us different is how we work: we believe outstanding work happens in an environment where you're trusted, heard, and supported. With teams globally, we're building a workplace culture that values collaboration and integrity as much as innovation. If you're looking to advance your career with a company that invests in its people, this is it.

We’re hiring a Billing and Collections Manager to own billing accuracy, collections performance, and cash flow forecasting, and to lead the Billing and Collections team.



You’ll set the collection strategy, manage escalations on strategic accounts, and develop the team.

What you’ll do

Team leadership

- Lead, coach, and develop Billing and Collections Specialists, including onboarding, goal setting, and performance reviews.
- Set priorities, allocate workload, and hold the team to clear accuracy and cash collection targets.
- Build team documentation and standard processes.

Billing operations

- Own billing accuracy and compliance with internal policies.
- Resolve discrepancies, credits, adjustments, and invoicing issues, and act as the escalation point for complex cases.
- Drive continuous improvement in billing accuracy and efficiency.

Collections and AR management

- Own the collections strategy for strategic and high-value accounts.
- Reduce aging receivables and improve cash flow.
- Manage escalations and make the call on

📌 Billing and Collections Manager (Canada)
🏢 BlueCat
📍 Canada