POSITION TYPE: Part-time or Full Time

POSITION LOCATION: Edmonton, West Edmonton Mall

ABOUT BREWCO

Brewco is where comfort meets craft in a way that simply feels right. We’re a food-first, beer-proud kitchen built around bold flavours, familiar favourites, and an atmosphere that’s warm, lively, and easy to settle into. From fried chicken and scratch-made pizzas to thoughtful brews poured with intention, everything here is designed to click together the moment you walk in. We believe great food should feel comforting, great beer should feel natural, and the whole experience should feel like exactly where you want to be. That’s Brewco... the place that feels right, from the first hello.

POSITION OVERVIEW

As a Server, you are at the centre of the guest experience; welcoming, guiding, and delivering service that feels both thoughtful and effortless. You bring a genuine warmth to every interaction, balanced with a strong understanding of food, beer, and flow of service. Reporting to the General Manager the Server is responsible for delivering an exceptional guest experience through knowledgeable, efficient, and engaging service.

In a space where food leads and beer elevates, you help create an experience that feels considered, comfortable, and worth returning to.You bring a natural sense of hospitality and an ability to make people feel comfortable, welcomed, and taken care of without it feeling forced.

SKILLS & QUALIFICATIONS

- 1–3 years of serving experience in a full-service restaurant, bar, or brewery environment
- Strong understanding of service fundamentals (steps of service, pacing, table management, and guest flow)
- Solid working knowledge of beer styles, draft systems, and food pairings; ability to speak confidently to both




- Proven ability to manage a full section independently in a high-volume environment while maintaining consistency
- Experience using POS systems (e.g., TouchBistro, Lightspeed, Square, Genius) with a high level of accuracy
- Strong situational awareness and ability to read guests, prioritize tasks, and adjust service style accordingly
- Confident upselling and recommendation skills that feel natural and guest-focused
- Ability to handle cash and payment processing with accuracy and accountability
- Clear, professional communication with both guests and team members
- High attention to detail in order accuracy, cleanliness, and overall presentation
- Ability to remain composed and solution-oriented under pressure
- Demonstrated reliability, punctuality, and ownership of responsibilities
- Commitment to maintaining a clean, organized, and well-run section
- Valid ProServe certification
- Knowledge of provincial liquor laws and compliance expectations
- Food Safety certification considered an asset
- Proven ability to work within a team-first workplace
- Polished, confident, and approachable

DUTIES & RESPONSIBILITIES

- Welcome guests with a warm, confident presence and set the tone for their visit
- Guide guests through the menu with clarity, offering thoughtful recommendations on both food and beer
- Deliver attentive, well-paced service that feels natural; not rushed, not delayed




- Read the room and adapt your approach to meet the needs of each table
- Resolve guest concerns with professionalism and care
- Develop a strong understanding of the menu, including ingredients, preparation, and flavour profiles
- Speak confidently about beer styles, pairings, and rotating features
- Contribute to an elevated experience by connecting guests to the food and beverage program in a meaningful way
- Accurately take and enter orders, ensuring smooth coordination with the kitchen and bar
- Maintain clean, organized sections that reflect the overall atmosphere of the space
- Complete opening, closing, and side duties with attention to detail
- Work collaboratively with kitchen and bar teams to ensure consistency and flow
- Support fellow team members to maintain a seamless guest experience during busy periods
- Contribute to a workplace that feels respectful, inclusive, and grounded
- Follow all food safety, sanitation, and responsible alcohol service standards
- Maintain awareness of your environment to ensure a safe and comfortable space for guests and team members
- Support training and onboarding of new team members as needed
- Polished, confident, and approachable
- Show up prepared, present, and ready to elevate the room and the guest experience

AVAILABILITY REQUIREMENTS

- Availability to work days, evenings, weekends, and /or holidays
- Ability to work in a busy, high-volume environment

Pay: From $15.00 per hour

Expected hours: 8.0 – 30.0 per week

Benefits:

- Discounted or free food
- On-site parking

Experience:

- Serving: 1 year (required)

Licence/Certification:

- ProServe (required)

Location:

- Edmonton, AB T5T 4J2 (required)

Work Location: In person

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