Shredding Service & Equipment Technician

Secure Information & Product Destruction Services

Full time - IMMEDIATE START

ABOUT PULP

Founded in 2018, PULP provides secure, environmentally responsible document and data destruction services to residential and commercial customers throughout Calgary and surrounding communities.

As a multi-award-winning local company, we specialize in protecting confidential information while reducing environmental impact through responsible recycling and secure destruction services.

We are a growing, locally owned business that believes in developing good people, investing in training, and providing opportunities for employees to build long-term careers.

ABOUT THE POSITION

This is NOT a traditional delivery driver position.

We are seeking a reliable, customer-focused, safety-minded, and mechanically inclined Route Driver (Class 5) & Shredding Service Technician to join our growing Calgary team on a full-time basis.

This is an active, hands on position combining industrial equipment operation, mechanical troubleshooting, field service, secure document destruction, commercial vehicle operation, and warehouse responsibilities.

This position combines route-based customer service, secure document destruction, equipment operation, and warehouse responsibilities. We are looking for someone who wants to build a long-term career, develop technical and operational expertise, and grow with our company as we expand.

The successful candidate will spend part of their day servicing commercial customer locations and part of their day operating industrial shredding equipment, handling materials, maintaining equipment, and supporting our warehouse and processing facility.

Number of Openings

One (1)

Job Type:

Full-Time (40 hours per week)

Salary Range:

Starting wage: $19.00 - $23.00 per hour, based on experience, qualifications, and demonstrated skills.

Hiring Timeframe:

Immediate Start Available

Top of Form WHY JOIN PULP?

- Be part of an award-winning, environmentally conscious organization.
- Gain valuable experience in logistics, transportation, customer service, and equipment operation.
- Receive ongoing training and opportunities for advancement.
- Work in a supportive team environment where your contributions make a meaningful impact.
- Help divert waste from landfill and support sustainable recycling initiatives.
- Build a long-term career with opportunities to advance into Senior Service Technician, Equipment Specialist, and Warehouse Leadership roles.
- Gain hands-on experience with secure destruction equipment, logistics, warehouse operations, and facility management.

TYPICAL DAY

The PULP Shredding Service & Equipment Technician is responsible for providing industry-leading service to clients while supporting secure document and product destruction operations. This includes safely collecting, transporting, and processing confidential materials in accordance with company policies and applicable regulations.

A Typical Day May Include:

- Inspecting your vehicle and preparing for the day's route.
- Servicing customer locations throughout Calgary and surrounding areas.
- Collecting confidential documents and materials from secure containers.
- Maintaining chain-of-custody documentation.
- Returning materials to PULP's secure facility for destruction and recycling.
- Operating shredding equipment and assisting with warehouse operations.
- Supporting equipment upkeep and facility organization.

JOB RESPONSIBILITIES

As the PULP Shredding Service & Equipment Technician, you will:

- Safely operate company vehicles while following assigned routes and maintaining defensive driving practices.
- Service scheduled customer accounts by collecting confidential documents and media from secure consoles, bins, and containers.
- Maintain strict chain-of-custody procedures to ensure the secure handling and transportation of confidential materials.
- Perform secure document destruction services at customer locations and at PULP's processing facility.
- Operate shredding, recycling, and material-handling equipment safely and efficiently.
- Complete route documentation, manifests, customer service records, and chain-of-custody paperwork accurately.
- Load, unload, move, and transport security containers using appropriate material-handling equipment.
- Provide professional and courteous customer service while representing PULP.
- Conduct daily vehicle inspections and maintain vehicle cleanliness and readiness.
- Assist with equipment inspections, preventative maintenance activities, and the reporting of mechanical issues.
- Support warehouse, plant, and facility operations to ensure equipment and work areas remain safe, organized, and operational.
- Follow all company security, privacy, safety, and environmental procedures.





JOB QUALIFICATIONS

To be successful in this role, you must meet the following requirements:

A. Required Requirements

- Valid Class 5 driver's license with a clean driving abstract for the past three years.
- Ability to pass a criminal background check and be bondable.
- High School Diploma or GED (accredited).
- Strong commitment to confidentiality, information security, and professionalism.
- Ability to communicate effectively in English, both verbally and in writing.

B. Preferred Qualifications

The following qualifications are considered assets:

- 1-3 years of experience in route driving, delivery services, courier operations, logistics, warehousing, customer service, records management, recycling, document destruction, or related industries.
- Strong customer service experience.
- Experience operating larger commercial vehicles, providing customer service, and performing physically demanding work.
- Defensive driving training or professional commercial driving experience.
- Forklift certification or previous forklift experience. (Electric forklift training will be provided to successful candidates.)
- Experience handling confidential information or working in a security-sensitive environment.
- Experience operating industrial shredding, recycling, warehouse, or material-handling equipment.
- Experience performing basic equipment maintenance, troubleshooting, or mechanical repairs.
- Leadership experience or an interest in future supervisory responsibilities.
- A strong interest in sustainability and environmental responsibility.

C. Additional Requirements

- Ability to work independently and efficiently while servicing assigned routes and customer accounts.
- Comfortable operating company vehicles, including cargo vans and occasional operation of vehicles up to a 5-ton truck.
- Confident driving throughout Calgary and surrounding communities in varying traffic, road, and weather conditions.
- Mechanical aptitude and an interest in learning equipment operation, maintenance, and troubleshooting.
- Willingness to learn warehouse operations, plant processes, and facility responsibilities.
- Strong organizational skills with the ability to accurately complete service records and documentation.
- Professional appearance and customer-focused attitude when representing PULP at client locations.
- Ability to lift up to 50 lbs (22 kg) and safely move wheeled security containers using dollies, hand trucks, pallet jacks, and other material-handling equipment.
- Comfortable working around industrial equipment and machinery.
- Desire to build a long-term career and grow into roles with increased responsibility.

D. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

- Frequently lifting materials weighing up to 50 lbs (22 kg).
- Pushing and pulling wheeled security containers using material-handling equipment.
- Regular walking, standing, bending, reaching, and climbing stairs.
- Repeated entering and exiting of vehicles throughout the workday.
- Loading, unloading, and moving materials.
- Working both indoors and outdoors in varying weather conditions.

E. Work Environment

- This role operates in office, warehouse, industrial processing, customer-site, and outdoor environments.
- This role is considered safety sensitive. The successful candidate will be required to comply with all company safety policies and may be subject to testing or screening requirements as permitted by applicable laws and company policies.

GROWTH OPPORTUNITIES OPPORTUNITIES

At PULP, we invest in people who demonstrate reliability, initiative, accountability, and a commitment to continuous improvement.

Successful team members may have opportunities to advance into roles such as:

- Senior Service Technician
- Equipment & Plant Operations Technician
- Route Operations Lead
- Warehouse Supervisor
- Operations Management

As PULP continues to grow, employees who take ownership, develop technical expertise, demonstrate leadership, and contribute to operational improvements may be considered for advancement and increased responsibilities.

WHO WILL SUCCEED IN THIS ROLE?

This role is ideal for someone who:





- Is willing to take ownership and contribute to the growth of a small but ambitious company.
- Looks for ways to improve processes, solve problems, and make the business better.
- Treats company vehicles, equipment, and facilities as if they were their own.
- Enjoys a combination of driving, customer service, equipment operation, and hands-on work.
- Takes pride in being dependable, organized, and trustworthy.
- Has mechanical aptitude and enjoys learning how equipment and systems work.
- Is interested in developing technical skills and taking on additional responsibilities.
- Wants to build a long-term career with opportunities for advancement.

WHY PEOPLE STAY AT PULP

Many of our team members are attracted to PULP because of the variety of work, opportunities to learn new skills, and the chance to grow with a locally owned company.

We value reliability, accountability, continuous improvement, and people who take ownership. Employees who demonstrate these qualities are often given opportunities to expand their responsibilities and advance their careers.

COMPENSATION, SCHEDULE, TRAINING, AND BENEFITS

A. Compensation

- Starting wage: $19.00 - $23.00 per hour, based on experience, qualifications, and demonstrated skills.
- Wage reviews and advancement opportunities are available based on performance, skills development, and increased responsibilities.
- Employees who successfully develop technical, operational, and leadership capabilities may become eligible for additional compensation and advancement opportunities.

B. Work Schedule

- Monday to Friday
- 7:30 AM to 4:30 PM
- Occasional overtime, on-call, or weekend work may be required

C. Training Provided

- Security and confidentiality procedures
- Chain-of-custody and confidentiality requirements
- Safe shredding and recycling operations
- Forklift training
- Equipment operation training
- Job shadowing and hands-on field training

D. Benefits & Perks

For eligible full time employees following successful completion of the probation period:

- Vacation pay and statutory holiday pay.
- Paid sick days.
- Company-provided uniforms, PPE, and safety equipment. (employees are required to provide their own steel-toe safety boots and work pants.)
- On-site parking.
- Employee discounts.
- Ongoing training and professional development opportunities.
- Hands-on exposure to logistics, transportation, equipment operation, and facility management.
- Opportunities for advancement as the company grows.
- Greater variety of work and responsibility than is typically available in larger organizations.
- Direct access to leadership and decision-makers.
- The opportunity to make a meaningful environmental impact through secure recycling and destruction services.

At PULP, we believe great people build great companies. We work hard to create an environment where employees are treated with respect, supported in their growth, and recognized for their contributions. Here, you're more than a number. You're a valued member of a team that works together to achieve shared goals.

APPLICATION QUESTIONS

Please answer the following questions when applying:

- Do you have a valid driver's license and a clean driving abstract for the past three years?
- Are you able to pass a criminal background check and be bondable?
- Do you have experience operating cargo vans, delivery vehicles, or route service vehicles?
- Do you have forklift certification or forklift experience? (Preferred but not required)
- Tell us about a time you took ownership of a problem or learned a new skill on the job.

HOW TO APPLY

Please submit your resume in confidence to [email protected].

Include the job code PU-RDSST2026 in the subject line of your email.

START YOUR JOURNEY WITH PULP

If you're looking for more than just a driving job and want the opportunity to build a long-term career in operations, equipment, logistics, security, and environmental services, we encourage you to apply today and join the PULP team.

Pay: $19.00-$23.00 per hour

Expected hours: No less than 40.0 per week

Benefits:

- On-site parking
- Store discount

Application question(s):

- Are you able to successfully pass a criminal background check and be bondable?
- Do you hold a valid Class 5 driver's license and have maintained a clean driving abstract for the past three years?
- Are you comfortable driving commercial cargo vans and up to a 5-ton truck (non-CDL)?
- Are you comfortable driving in winter and adverse weather conditions?
- Can you safely lift up to 50 lbs (22 kg) and push/pull up to 300 lbs using equipment such as a dolly or pallet jack?
- Are you comfortable representing PULP professionally at commercial customer locations, interacting with business owners and employees, and handling confidential materials?

Experience:

- Commercial driving: 3 years (required)

Work Location: In person

📌 Shredding Service & Equipment Technician (Vista Heights)
🏢 Pulp Shred
📍 Vista Heights