Service Technician – Low Voltage Systems

LJ Systems is a privately owned business and a leader in the low voltage communications industry, proudly serving Edmonton and beyond since 2004. We work with a wide range of low voltage systems and technologies, providing everything from installation and programming to troubleshooting, service and ongoing support.

Due to our continued growth, we are looking for an experienced Service Technician to join our team. This position is well suited for someone who enjoys troubleshooting, working with customers and dealing with a variety of systems rather than doing the same type of installation every day.

The ideal candidate will have a robust background in security systems such as access control, CCTV and intrusion, along with experience or an interest in working with other low voltage systems including network cabling, audio/video, nurse call and fibre.

RESPONSIBILITIES:

Service, troubleshoot, maintain and repair low voltage systems and equipment, including CCTV, access control and intrusion systems.

Troubleshoot and repair network cabling and other structured cabling systems, including testing and identifying cable or connectivity issues.

Install, service and troubleshoot audio/video equipment and systems.

Service and troubleshoot nurse call and other communication systems.

Perform small-scale fibre optic installations, terminations, testing and troubleshooting where required.

Program, configure and commission security and other low voltage equipment.

Diagnose system issues and determine the appropriate solution, whether that involves programming, equipment replacement, cabling or other repairs.

Provide technical support and assistance to customers and respond to technical inquiries.

Work independently in the field while maintaining communication with the service department and customers.

Maintain a high level of safety and professionalism while working on customer sites.

Complete detailed and accurate service reports, paperwork and documentation.

Maintain a clean and organized work area and company vehicle.





Work with other technicians and assist with installations or larger service projects when required.

The individual filling this role must be comfortable travelling within Edmonton, surrounding areas and occasionally beyond.

The individual filling this role must be comfortable working in a safety-sensitive environment and have a safety-first mindset.

QUALIFICATIONS:

Minimum of 3 years of experience working with low voltage systems. Experience with security systems, particularly access control, CCTV and intrusion, is strongly preferred.

Able to work independently with minimal supervision and troubleshoot problems in the field.

Strong technical aptitude and willingness to learn new systems and technologies.

Strong verbal, written and interpersonal skills.

Strong customer service skills and the ability to communicate technical issues in a way customers can understand.

Comfortable working with computers, networks and IP-based systems.

Experience with one or more of the following is an asset:

Kantech, Gallagher, CDVI, Keyscan/ICT, Salto, Mircom or other access control systems.

Hikvision, Uniview, Digital Watchdog, Avigilon, Axis, Milestone, Inaxsys or other CCTV systems.

DSC, Qolsys, PowerG, Honeywell, Ajax or other intrusion systems.

Structured/network cabling and cable testing.

Audio/video equipment and systems.

Nurse call systems.

Fibre optic cabling and testing.

Valid driver's license with a clean driving abstract.

Ability to work at heights.

Fall arrest and lift training is an asset.

Ability to read blueprints, drawings and specifications is an asset.

PHYSICAL DEMANDS:

Spend the majority of the day walking, standing, kneeling, crouching and bending.

Required to carry equipment weighing approximately 25 to 50 lbs for short distances.

Occasional work from ladders, lifts and elevated work areas.

Job Types: Full-time, Permanent

Pay: $25.00-$40.00 per hour

Benefits:

- Dental care
- Extended health care
- Life insurance
- RRSP match

Ability to commute/relocate:

- Edmonton, AB (T5J): reliably commute or plan to relocate before starting work (required)

Work Location: In person

📌 Service Technician - Min. 1yr Exp. - Low Voltage (Edmonton)
🏢 LJ Systems
📍 Edmonton