NOTE: The start date for this position is anticipated as Monday, January 4, 2027. Interviews will take place in November prior to the Christmas season.

Quality Entertainment is looking for an organized, detail-oriented, and people-focused Office & Entertainment Manager to help coordinate our growing entertainment team.

We provide DJs, photobooths, musicians, casino entertainment, and other event services throughout Ottawa and surrounding areas.

What You'll Do

- Manage and support our DJs, photobooth attendants, and office staff.
- Maintain the master DJ schedule and coordinate staff availability and staffing needs.
- Manage the inbox, invoices, customer feedback, and day-to-day office communications.
- Assist with hiring, interviewing, and onboarding current entertainment staff.
- Review and proofread event notes to ensure all details are accurate and ready for our DJs.
- Administrative tasks related to DJs and photobooths.
- Communicate with our operations team regarding equipment and event requirements.
- Coordinate with musicians, casino entertainment, venues, and business partners.
- Lead off-season office projects and help improve company systems and processes.
- Represent Quality Entertainment professionally as one of the main points of contact for our team, clients, venues, and partners.

What We're Looking For

- Excellent organizational and time-management skills.
- Strong written and verbal communication.
- Experience managing people, schedules, and multiple priorities.
- Strong attention to detail and the ability to catch mistakes before they become problems.
- Confident handling customer concerns and staff issues.
- Comfortable working independently and taking ownership of responsibilities.
- Professional, friendly, and approachable.
- Comfortable with computers, email,



spreadsheets, and learning new software.

Previous experience in customer service and management is required. Experience in operations, events, or hospitality is an asset. Experience in the wedding or entertainment industry is a bonus, but not required.

Bilingualism (English + French) is an asset, but preferred.

What We Offer

- $28–$31/hour, based on experience - Salary option can also be considered.
- Varied and engaging work in the Ottawa events industry
- Opportunity to take ownership of projects and improve company processes
- Work with a team of DJs, entertainers, and event professionals

Please Note: This is a dynamic role within the events industry, and our business operates outside of traditional 9–5 hours. Events take place throughout the day and evening, and managing our team may occasionally require communication outside of regular office hours. The ideal candidate understands that this role requires flexibility and a willingness to remain connected to the operation when needed, rather than being strictly limited to a 9–5 schedule.

If you're someone who loves organization, enjoys working with people, catches the details others miss, and likes being the person who keeps things running smoothly, we'd love to hear from you.

Pay: $28.00-$31.00 per hour

Expected hours: 35.0 – 45.0 per week

Benefits:

- On-site parking

Application question(s):

- Have you been responsible for creating or managing staff schedules?
- Have you managed a shared inbox, handled client emails, and responded to customer inquiries?
- Are you proficient with Microsoft Outlook, Word and Excel?

Experience:

- Customer service: 3 years (required)
- Management: 2 years (required)

Language:

- English (required)
- French (preferred)

Work Location: In person

📌 Office & Entertainment Manager (Nepean)
🏢 Quality Entertainment
📍 Nepean