Job Summary

Emergency Manager

Manage and supervise the effective execution of all emergency division projects.

PRIMARY RESPONSIBILITIES:

· Approach all aspect of the work being performed with safety as the highest priority

· Prior to project start assist in creating and revising preliminary master schedules for production staff, detailing the sequence of all work to be performed

· Provide cost control and cycle time control with emphasis on increased profits and proper allocation of resources

· Communicate with project managers, project managers assistants, production staff, adjusters, owners, subcontractors and vendors to discuss impact of work and resolution of problems

· Manage GPS reporting and monitoring for emergency division vehicles

· Ensure company vehicle policies are adhered too and enforced

· Ensure all company vehicles are inspected on a regular basis and provide documentation of inspection and any corrective action taken

· Ensure company dress code is adhered too and enforced

· Review work requests for accuracy and clarity: clear scope of work, realistic completion date, proper lead times, correct equipment identification, proper charge number, proper authorization, and discuss details with originator of the work order

· Enter schedule specific information into scheduling program (T-Sheets)

· Approve all timecards in an effective manner (by 10am the following day)

· Create monthly emergency production on-call rotation list by the 15th of the prior month

· Provide job specific information to project managers, project managers assistants, production staff, adjusters, owners, subcontractors and vendors as necessary

· Assess and conduct production staff training

· Research and investigate new technologies (equipment, processes, products, etc.)





· Perform probationary and annual performance evaluations of emergency production staff and provides required documentation

· Conduct and document all disciplinary infractions

· Active member of weekly managers meeting with VP Of Operations

· Active member of Joint occupational health and safety committee

· Manages safety notifications and communication to the emergency department staff

· Generate purchase orders as needed (Overflow assistance to maintain efficiency)

· Direct monthly emergency staff meetings

· Develop a performance management process with all employees having regular feedback and specific development plans

· Ensure collective and individual expectations are met and resolve disputes and complaints, where possible

· Maintain a high level of customer satisfaction throughout the project with our clients.

KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS:

Knowledge

- Minimum three years management experience
- Knowledge and experience of MS Outlook, MS Word, MS Excel, QuickBooks, Encircle
- Knowledgeable about the principles, methods, and practices within the job duties (basic knowledge of restoration a must, advanced knowledge an asset)
- Valid class 5 B.C. driver’s license with a clean driving record

Skills

- Excellent communication skills both written and verbal
- Strong customer service skills
- Highly organized with attention to details
- Strong supervisory skills
- Decision making skills
- Effective multitasking skills
- Well-developed organizational skills

This position offers an exciting opportunity for individuals who are passionate about restoration work and are looking to lead a dedicated team in transforming spaces back to their original condition.

Job Type: Full-time

Pay: $75,000.00-$105,000.00 per year

Benefits:

- Company car
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking

Experience:

- restoration: 1 year (preferred)

Work Location: In person

📌 Emergency Fire /Flood Restoration Manager/ QC- Supervisor (Vancouver)
🏢 Recognized
📍 Vancouver