Toronto-based Senior Dynamics 365 CE Consultant applying functional expertise and Power Platform development across enterprise solutions. Eastern Time hours are required. NTT DATA Services seeks a senior techno-functional consultant combining Dynamics 365 Customer Engagement expertise with Power Platform delivery. The work spans business analysis, requirements discovery, solution design, Dataverse, integrations, and ALM. Customer Service and Field Service knowledge are central to the position.

Key Responsibilities
- Lead stakeholder interviews, workshops, process analysis, and solution-design sessions
- Translate requirements into user stories, specifications, models, and designs
- Configure Dynamics 365 CE and Power Platform solutions
- Design Dataverse, Power Automate, integration,



and reporting capabilities
- Support testing, deployments, troubleshooting, and operational transition

Requirements:
- Minimum five years across all stated skills
- Robust Dynamics 365 Customer Service and Field Service experience
- Advanced Model-Driven Apps, Canvas Apps, Dataverse, and Power Automate experience
- Hands-on C#, JavaScript or TypeScript, Web API, and REST integrations
- Azure DevOps, Git, CI/CD, and ALM experience Bring senior Dynamics 365 CE consulting, business analysis, Power Platform, and integration expertise to NTT DATA Services in Toronto.

📌 Senior Dynamics 365 CE Consultant (Toronto)
🏢 NTT DATA
📍 Toronto