The Prospect

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You Will:

- Partner to deliver change: Work with accountable business and functional leaders, project teams and enabling partners to plan and execute integrated change activities aligned to initiative outcomes.
- Apply established organizational change management frameworks, tools and best practices, tailoring their application to the scale, complexity, culture and readiness of the organization.
- Assess impacts and readiness: Identify affected stakeholder groups, changes to roles and ways of working, adoption barriers, cumulative change impacts and practical readiness actions.
- Enable leaders and managers: Coach sponsors and people leaders to communicate, model, reinforce and sustain change within their own teams; clarify their accountability for adoption.
- Design the change experience: Define what employees and managers need to understand, feel and be able to do through change; design communications, engagement, learning and support to create that experience.
- Execute hands-on: Develop and deliver change plans, stakeholder materials, engagement sessions, leader toolkits, communications and readiness activities in partnership with appropriate owners.
- Measure adoption and adapt: Establish practical readiness, adoption and sustainability measures; gather feedback, identify barriers and recommend adjustments based on evidence.
- Coordinate across initiatives: Surface dependencies and change-capacity concerns when multiple initiatives affect the same teams, and support sensible sequencing and reinforcement.
- Strengthen organizational change capability: Coach leaders and project teams, share change management best practices, and build the organization's capability to lead, adopt and sustain change effectively.

You Should Have / Be:

- 5+ years of relevant change-management experience, including direct responsibility for planning and delivering change activities on meaningful business, process, people or technology initiatives; equivalent experience will be considered.




- Practical experience applying structured OCM frameworks and tools.
- Ability to work independently, prioritize competing initiatives and move comfortably between enterprise context and detailed execution.
- Demonstrated ability to build trust and influence leaders, managers and cross-functional stakeholders without formal authority.
- Experience with stakeholder and change-impact assessments, communications, readiness, leader enablement, training coordination and adoption measurement.
- Strong written communication, facilitation, analytical and presentation skills; comfortable producing materials and facilitating working sessions directly.
- Adaptability and cultural awareness in a fast-paced, multi-site environment, with sound judgment and a collaborative, curious approach.
- Experience in retail, grocery, CPG, or a similarly operational and geographically distributed business is an asset.
Change-management certification and experience using digital or AI-enabled tools to improve delivery are assets.

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This is an active job posting for a currently vacant position. We are recruiting to fill this role as part of our ongoing operational needs.

Benefits

- Performance bonuses
- Long term disability insurance
- Extended health/dental/vision care
- Retirement benefit
- Life/AD&D; insurance
- Paid vacation, sick, marriage, bereavement leaves
- 10% in-store staff purchase discount
- Subsidized staff meal

Shift

5-day work week (Monday to Friday), 9:00am – 5:30pm (Actual working hours may vary slightly by department, depending on operational needs.)

Safety Statement

Safety continues to be T&T; Supermarket’s top priority. We’ve established health and safety policies and measures to ensure our Stores, Food Processing & Production Centres and Warehouse & Distribution are as safe as possible.

T&T; Supermarket is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, gender identity, age, veteran status, non-disqualifying physical or mental disability, or any other applicable characteristics protected by law.

📌 Manager, Organizational Change Management (Markham)
🏢 T&T Supermarket
📍 Markham