Contribute to the City of Hamilton, one of Canada’s largest cities
- home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason
- Job ID #32315: Supervisor, Cybersecurity
- Union: Non-Union
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Job Description
ID #: A16009
- Close date: 4:00 p.m. on November 11, 2026.
- Vacancy type: This posting is for a new vacancy SUMMARY OF DUTIES Reporting to the Manager, Cybersecurity, the Supervisor, Cybersecurity oversees day-to-day cybersecurity operations and delivery of assigned security services to protect the confidentiality, integrity and availability of the City’s information and technology. The role supervises security monitoring, investigations, vulnerability management and operation of assigned security tools across on-premises, cloud and hybrid environments. The Supervisor provides leadership, guidance and daily supervision to assigned security staff and coordinates work with service providers. Translates approved security priorities into work plans, explicit assignments, effective coverage and measurable service outcomes. The Supervisor contributes security expertise to projects and works with Infrastructure, IT Operations, application teams, architects and business owners to implement controls and coordinate remediation and secure recovery. May lead security workstreams or participate in projects, escalating policy,



risk and resource decisions to the Manager, Security. GENERAL DUTIES
- Supervises the configuration, integration, maintenance and troubleshooting of assigned security platforms. Ensures monitoring coverage, reliable logging, effective alerting and timely escalation across supported environments, including services delivered by external security providers.
- Assigns and prioritizes daily security work, balancing operational demand, project commitments, risk and available team capacity. Establishes coverage and escalation arrangements and escalates resource or service gaps to the Manager.
- Implements approved security policies and control requirements. Develops and maintains operational procedures, playbooks and technical baselines with security specialists and architects; submits policy and architecture recommendations through established governance.
- Evaluates security solutions and recommends improvements to the Manager, considering control effectiveness, integration, support requirements, operational risk and cost. Supports the Manager in communicating approved security objectives, responsibilities and service priorities to staff and stakeholders.
- Contributes security design input and validates assigned controls with architects and technical owners. Documents findings, implementation requirements and exceptions for review and approval. Maintains operational risk,



exception and corrective-action records; escalates unresolved or overdue issues and refers risk acceptance to the authorized decision-maker.
- Maintains assigned cyber incident and recovery procedures, coordinates tabletop exercises and supports secure‑restoration testing with Infrastructure and business owners. Documents findings and follows through on corrective actions. Maintains awareness of emerging threats, attack methods and security technologies. Uses relevant threat intelligence to improve monitoring, investigation priorities and defensive measures.
- Supports security procurement by preparing technical requirements, evaluating solutions and recommending purchases or enhancements in accordance with City processes and delegated authority.
- Coordinates deployment, integration, testing and operational handover of approved security solutions and enhancements, including change approvals, rollback plans, documentation and support readiness. Coordinates implementation and verification of information‑protection controls, including secure handling, encryption and data‑loss prevention, with data owners, Privacy and technical teams.
- Coordinates assigned cybersecurity investigations and incident‑response activities, including triage, containment, evidence preservation and recovery support under approved playbooks. Escalates significant incidents promptly, provides status updates and tracks post‑incident actions.
- Coordinates vulnerability assessments, authorized penetration testing and security audits. Prioritizes findings by exposure and business impact, assigns or coordinates remediation with accountable owners, validates closure and escalates overdue actions.
- Coordinates assigned security awareness, phishing exercises and role‑based training with program staff.

📌 Job ID #32315: Supervisor, Cybersecurity (Canada)
🏢 City of Hamilton
📍 Canada