Serves in a leading position as a senior team staff working collaboratively with the Program Coordinator to oversee all functions necessary to operate an assigned program or group of programs. The primary goals are; development and oversight of a sound clinical program, leadership and development of staff, and administrative management. Provides 50% oversight and program management based on the primary operational goals to include participation in program development and management of staff and daily operations. Job Responsibilities
- Assists the PC to develop and implement a sound clinical program based on current contemporary treatment models, individual and system needs, and outcomes; uses a practical approach and refines clinical programming based on changing needs
- Responsible to assist with supervising staff and coordinate all related clinical and administrative program functions, 50% administrative and management function, 50% Billable Direct Service provision
- Ensures assigned sites are running smoothly and progressing according to needs and goals
- Helps to develop written clinical and administrative program protocols for appropriate treatment based on individual needs and Recovery Based practices.
- Assists in coordination of scheduling and staff work assignments on a daily basis
- Responsible for to assist with Program Evaluation and produce/track proficient measurable outcomes
- Oversees completion of monthly clinical and data validation audits in assigned sites and assists with monitoring quality outcomes in practice and in clinical documentation
- Other job duties as assigned Qualifications
- Minimum requirement consists of a 21-year age, a related Associate’s degree and three years of full time behavioral health experience.
- Bachelor’s degree with an emphasis in Human Services,



Counseling and Psychology plus one year of behavioral health experience preferred.
- An equivalent combination of education and experience directly related to behavioral health totaling five years is acceptable.
- Supervisory experience preferred.
- Required to maintain a valid Arizona driver’s license and pass motor vehicle screening for insurance purposes in order to transport clients, based upon need/requirements of the clinic and/or program.
- Required to maintain personal auto insurance per SBH guidelines.
- Certification in First Aid & CPR.
- Computer literate and proficient in the use of modern electronic technologies.
- Demonstrated aptitude and ability in leadership and management, problem solving, organizational skills.
- Must have fingerprint clearance issued by the Arizona Department of Public Safety or be eligible to receive upon hire.
- 3 weeks of PTO your 1st year of employment, with increased accruals after continued service
- 10 paid holidays
- Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees
- We will help you save for retirement – 40% company match up to a 10% deferral into your SB&H; retirement account
- Career Development – Benefit from our culture of internal promotion
- We help you with your higher education goals – Reduce your tuition costs with our tuition reimbursement program & discount degree programs




- Employee Assistance Program, Health & Wellness and much more About SB&H; Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience. At Southwest Behavioral & Health Services, we believe in the power of Empowered Belonging — a culture where every individual’s unique perspectives, backgrounds, and experiences are welcomed and valued. We’re committed to creating a workplace where unique perspectives are valued, personal journeys are respected, and every individual is empowered to bring their whole self to a shared mission of delivering compassionate, life-changing services to the communities we serve. Through our Empowered Belonging program, we’re committed to:
- Voice & Visibility — ensuring every team member’s ideas, experiences, and contributions are recognized and heard.
- Fair Access — fostering openness and fairness in opportunities for growth, leadership, and advancement, while honoring the different journeys people take.
- Culture of Connection — building authentic, meaningful relationships across backgrounds, roles, and experiences, knowing that fresh perspectives strengthen our work.
- Learning & Growth — providing opportunities for ongoing development, empathy, and leadership that reflect the many experiences within our teams.
- Wellbeing & Safety — prioritizing the mental, emotional, and psychological safety of every person, recognizing that belonging m

📌 Sr. Team Lead (Kelowna)
🏢 Southwest Behavioral & Health Services
📍 Kelowna