Position Overview

The Sales Coordinator is a strategic sales position focused on supporting the Sales and Business Development Managers, and Director to deliver organized, timely and accurate responses to Triton clients for RFQ, RFP and all sales team driven requests.

Responsible for assisting the sales team and account/logistics managers by preparing quotes, entering orders/managing load list entries, and assisting with client communication. A key focus on building and maintaining relationships with Triton clientele, assisting with any queries related to their account or specific orders – billing, tracking, updates, etc – ensuring all client needs are met.

This will include liaising with Tritons Operations department to obtain necessary information or provide updates from the client.

Key Responsibilities

Pricing

· Assist the sales team by managing Tritons inbound communication, and organizing it into quote requests and sending to appropriate sales team members

· Create, review and prepare estimates certain sales requests

· Provide updates to clients regarding turnaround times, and address any questions that arise in the proposal phase

Documentation & Record Keeping

- Maintain accurate records for each quote, and potential orders
- Assist with maintaining all Triton sales files, and Axon client files
- Assist with invoicing and provide required documentation to accounting.

Regulatory & Safety Compliance

- Ensure all proposals comply with applicable federal, provincial/state, and local transportation regulations.
- Ensure company policies and procedures are considered and followed when completing and developing sales proposals
- Support the company's safety program and investigate reported transportation or operational concerns.
- Immediately escalate safety, compliance, accident, equipment, or regulatory issues to management.

Problem Solving & Emergency Response

- Communicate emergency situations to company management and customers as required.
- Assist with post-accident procedures, investigations and documentation as requested or needed
- Maintain accurate records




- Make sound decisions while prioritizing safety, regulatory compliance, customer requirements, and company interests.

Financial & Operational Responsibilities

- Assist in making Triton assets as effective as possible, improving efficiency through better organization and communication.
- Communicate thoroughly with clientele – specifically as it results to change orders and alterations to pre-agreed to sales proposals to address costs increases (standby charges, material changes in size/weight, etc).
- Assist other departments with transportation pricing and communication when required.

Required Qualifications

- Previous experience in transportation logistics, dispatch, operations, or heavy haul transportation.
- Strong understanding of heavy haul and oversize/overweight transportation operations or sales.
- Knowledge of tractors, multi-axle trailers, jeeps, boosters, and specialized heavy haul equipment.
- Strong organizational and time-management skills.
- Excellent communication and customer service skills.
- Ability to work effectively under pressure and manage multiple tasks simultaneously.
- Strong problem-solving and decision-making abilities.
- Proficiency with computers, email, Microsoft Office, transportation software (Axon), and GPS/route-planning systems.
- Valid driver's license required
- Cross-border transportation experience would be considered an asset.

Preferred Experience

- 3+ years of transportation logistics or sales experience.
- Experience with heavy haul, specialized transportation, or oversize/overweight loads.
- Experience in a sales role, managing clients
- Experience with U.S./Canada cross-border heavy haul operations.
- Knowledge of pricing and regulation to submit proposals





Key Performance Expectations

The Sales Coordinator is expected to:

- Prioritize safety in every transportation decision.
- Ensure loads are prepared as thoroughly as possible, prior to turning over to operations/dispatch.
- Minimize preventable delays and operational disruptions.
- Maintain accurate documentation.
- Communicate proactively with customers, sales team, dispatchers and management.
- Protect company equipment and customer freight.
- Maintain regulatory compliance.
- Identify and resolve problems quickly.
- Support profitable and efficient utilization of company equipment and drivers.
- Always represent the company professionally.

Working Conditions

This position operates in a quick-paced transportation environment and requires the ability to manage changing schedules, multiple loads, driver communications, customer requirements, and unexpected operational issues. The Sales Coordinator may be required to work outside normal business hours, including evenings, weekends, and holidays, depending on company operations and active heavy haul movements.

Safety & Compliance Statement

Safety is a fundamental responsibility of the Sales Coordinator. No shipment considered or priced when there is a reasonable concern that the load, or client expectations, do not meet applicable requirements. Safety concerns must be escalated to management immediately; all employees have the right to stop unsafe work.

Authority & Accountability

The Sales Coordinator is accountable for the effective assistance, organization, completion and delivery of pricing and proposals to the company’s clientele. The position is expected to work closely with the Triton team to ensure the safe and effective completion of each shipment.

Pay: $75,000.00-$90,000.00 per year

Benefits:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Work Location: In person

📌 Sales Coordinator (Southeast Calgary)
🏢 Triton Transport
📍 Southeast Calgary