Overview: At Greenhouse, our mission is to offer widespread, sustainable access to plant-based nutrition and wellness of the highest quality. We believe that growth is always possible and our purpose is cultivating healthy habits for thriving lives. Statement of Work &

Responsibilities:
Account ownership and growth
- Own the sales plan, volume and trade budget for your assigned accounts. Build annual Joint Business Plans with each customer covering distribution, assortment, pricing, promotion and merchandising.
- Win new listings and expand distribution through category reviews, assortment reviews and strategic selling.
- Align every account plan with Greenhouse's company, brand and channel strategies, so customer programs support our priorities for growth, innovation and profitability.
- Deliver monthly and quarterly targets for sales, gross-to-net and trade spend. Customer relationships
- Build trusted partnerships with buyers, category managers, replenishment and store operations teams.
- Lead regular business reviews and present clear, data-backed recommendations.
- Negotiate terms, pricing, promotional funding and programs that work for both sides.
- Own broker relationships: set priorities, share account plans and hold brokers accountable for results. Data, insights and systems
- Work daily in retailer and distributor vendor portals.
- Analyze POS, syndicated (Nielsen/Circana) and shipment data to spot trends, gaps and opportunities.
- Track sales velocity, in-stocks, distribution voids and promo results, and act on them fast.
- Turn data into simple, compelling selling stories. Promotion and trade management
- Apply strong trade fundamentals to every plan, covering pricing, promotion, distribution, assortment, shelf and merchandising. Keep every plan aligned with company trade guidelines.




- Build and manage the promotional calendar (flyer, TPR, displays, in-store events) for each account.
- Run pre
- and post-promo analysis to measure ROI and improve future plans.
- Manage trade spend to budget, reconcile deductions and keep accruals accurate. Cross-functional leadership
- Partner with Supply Chain and Demand Planning on forecast changes, new item launches and in-stock performance.
- Work with Marketing on shopper programs, sampling and retail activation.
- Partner with Finance on pricing, trade budgets and P&L; by account.
- Work closely with the Field team to ensure in-stocks, planogram adherence and promo execution at store level. Share priorities and close gaps quickly with the retailer.
- Work with brokers, and with our Field Sales Manager, who leads third-party merchandising priorities and relationships, to drive store-level execution. Planning and reporting
- Keep forecasts, CRM and account plans up to date.
- Report on account performance, risks and opportunities to leadership.
- Bring competitive and market insights back to the business.
- Visit stores and attend customer meetings and trade events across Canada (25%+ travel). Desired Skills and

Experience:
Desired Skills and

Experience:
- 3+ years of key account or sales experience in CPG, ideally food or beverage, with Canadian grocery, mass, drug or natural retailers.
- Hands-on experience with retailer and distributor vendor portals.




- Strong analytical

skills:
comfortable with POS and syndicated data, and advanced in Excel.
- Solid grounding in trade fundamentals (price, promotion, distribution, shelf) and proven experience with promo planning, trade spend management and post-event analysis.
- A track record of strategic selling: winning listings, growing distribution and negotiating with buyers.
- Proven experience working with distributors: programs, ordering, sell-through and deductions.
- Clear, confident written and verbal communication, including presenting to senior buyers.
- Strong organization and enough attention to detail to keep plans, forecasts and deductions accurate.
- Post-secondary education in business, marketing or a related field, or equivalent experience.
- Valid driver's licence and ability to travel 25% or more, including overnight trips to customer head offices across Canada. Nice to have
- Experience in a high-growth or emerging brand environment.
- Familiarity with CRM and trade promotion management tools.
- French (written and spoken). Who you are:
- A driver and a go-getter. You set ambitious goals, chase every opportunity and push hard to win. You don't wait for business to come to you; you go out and get it.
- Competitive and positive. You love to win, against the competition and against your own targets. You bring energy and a can-do attitude, and setbacks don't slow you down.
- Self-starter. You work well on your own and take ownership without waiting to be told.
- Moves with urgency. You act fast and keep deals and issues moving.
- Solution-focused. When problems come up, you find a way through them.
- Team player. You build solid working relationships across the business and with partn

📌 Key Account Manager (Toronto)
🏢 Greenhouse
📍 Toronto