We are seeking a dedicated and detail-oriented Patient Care Coordinator to join our team. The ideal candidate will play a crucial role in ensuring a seamless patient experience by managing administrative tasks and providing exceptional support to both patients and healthcare providers. This position requires strong organizational skills and proficiency in dental terminology.

Our office is open Monday to Thursday, with no weekends.

Responsibilities

- Welcome patients entering the clinic and check them in
- Coordinate patient appointments, ensuring efficient scheduling and follow-up.
- Submit and follow-up on claims to insurance companies.
- Assist in the intake process for current patients, ensuring all necessary information is collected accurately.
- Bill out patients, collect payment and schedule next appointments based on providers recommendation

Experience

- 2+ years in a dental office
- Excellent interpersonal skills with the ability to clearly explain dental termination in simple terms
- Dentrix or Abeldent




- Strong organizational skills with the ability to manage multiple tasks at once
- Comfortable working in a digital office
- Experience working with multiple providers

Responsibilities

- Welcome patients, manage appointment scheduling, and coordinate check-in and follow-up.
- Handle multi-line phone systems, respond to routine questions, and route clinical inquiries to the appropriate team member.
- Maintain accurate electronic medical records, update patient information, and support team.
- Coordinate with dental staff to share scheduling updates and help keep visits running smoothly

Compensation is based on experience. We look forward to meeting you.

Pay: $25.00-$32.00 per hour

Expected hours: 35.0 – 40.0 per week

Experience:

- Dental admin : 1 year (required)
- CDCP insurance : 1 year (required)

Work Location: In person

📌 Dental Patient Care Coordinator (Thornhill)
🏢 Important Business
📍 Thornhill