About Canadian Jerky

Canadian Jerky is a professional pet food manufacturer based in South Surrey, British Columbia. Founded in 2016, our mission is to provide premium-quality, naturally nutritious, healthy and tasty pet food and pet treats that are proudly made in Canada.

We offer three main product lines: soft treats, one-ingredient jerky, and air-dried foods, with daily production capacity of up to 20 tons.

Our 40,000-square-foot manufacturing facility is equipped with advanced food-processing equipment sourced from Canada, the United States and Germany. We also operate a 5,000-square-foot warehouse in Toronto and a warehousing and freight centre in Blaine, Washington.

Position Summary

The ideal candidate possesses strong sales administration skills, excellent project management capabilities, exceptional follow-up skills, and outstanding cross-functional communication to ensure all key milestones are achieved accurately and on time.

Key Responsibilities

Order & Quotation Management

- Quotation Support: Assist sales representatives in preparing, organizing, and following up on OEM product quotes and related basic information according to company pricing structures.
- Order Processing: Receive, review, enter, and track North American customer orders within internal systems.
- Full-Cycle Tracking: Monitor order progress from confirmation, scheduling, production, to shipping and final delivery, providing timely status updates to both sales teams and clients.
- Change Management: Track product or packaging updates promptly, ensuring synchronized information and accurate execution across internal teams.
- Issue Resolution: Proactively identify operational exceptions (e.g., delivery delays, specification discrepancies) and coordinate with relevant departments to resolve them immediately.

Project Management & Cross-Functional Coordination

- Project Tracking: Maintain project tracking tools (e.g., Asana)



to drive the execution of new product developments (NPD) and existing product optimizations, ensuring critical deadlines are met.
- Sample Management: Oversee customer sample requests, coordinate production, arrange shipments, track progress, and collect/archive client feedback.
- Cross-Department Collaboration: Work closely with QA, R&D;, Production, Procurement, and Logistics teams to ensure seamless project execution.
- Risk Identification: Identify potential risks, delays, or resource bottlenecks early and collaborate with teams to implement corrective action plans for complete issue closure.

Commercial & Stakeholder Communication

- Customer Liaison: Act as a key communication channel for handling customer inquiries regarding orders, samples, delivery schedules, and routine correspondence.
- Relationship Maintenance: Assist in fostering positive customer relationships through professional, attentive, and prompt service.
- Meeting Management: Participate in internal and customer business meetings, prepare meeting minutes, and strictly track all action items to completion.
- Cross-Functional Alignment: Drive the resolution of cross-departmental tasks to ensure seamless workflows across divisions.

Data, Documentation & Administrative Support

- Document Control: Organize, archive, and digitize orders, contracts, quotes, product specifications, and project files for full traceability.
- Reporting: Assist in consolidating and analyzing sales data, project status,



and client metrics to produce regular reports.
- General Admin: Provide administrative assistance to the sales team, including hosting customer site visits, trade show preparations and follow-ups, and daily office routing.

Qualifications & Qualifications

- Education: Diploma or Bachelor’s degree in Business Administration, Supply Chain, Commerce, or a related field (Bachelor’s degree preferred).
- Experience: Minimum of 2+ years of hands-on experience in B2B sales support, project coordination, order operations, customer service, or sales administration.
- Experience in OEM, manufacturing, food, pet food, or consumer packaged goods (CPG) industries is highly preferred.
- Familiarity with international trade and North American supply chain workflows is a plus.
- Excellent written and verbal English communication skills; comfortable conducting independent daily email correspondence and project discussions with North American clients.
- Proficient in Microsoft Excel (e.g., VLOOKUP, Pivot Tables, data reporting) and standard office software. Strong document organization skills.
- Strong project management mindset; capable of prioritizing and managing multiple parallel tasks. Demonstrated ability to communicate and negotiate effectively within a manufacturing environment.
- Proficiency in Mandarin is a plus.

Key Attributes:

- Ownership & Drive: Highly proactive with a strong sense of ownership and follow-up habits—takes full responsibility to bring tasks to complete closure.
- Work Style: Detail-oriented, highly responsible, resilient under pressure, and capable of thriving in a quick-paced, multi-tasking environment.

Job Types: Full-time, Permanent

Pay: $60,000.00-$70,000.00 per year

Benefits:

- Dental care
- On-site parking
- Vision care

Experience:

- sales: 2 years (required)

Work Location: In person

📌 Sales Assistant (Surrey)
🏢 Canadian Jerky Company
📍 Surrey