The Service Advisor is responsible for dealing with customers on a daily basis in scheduling appointments, providing quotes, updating customers on the status of their repairs and finalizing invoices that are ready for payment. Service Advisors must also work closely with the technicians in order to dispatch the work flow in a steady and efficient manner. It is also significant for the Service advisor to advise customers on the proper maintenance and repairs needed on their vehicles.
Main Duties
- Review seasonal promotions and programs offered by GM Canada.
- Manage daily workflow / dispatch of work to the technicians.
- Communicating with Customers either in the waiting room or over the phone relating to their service repairs.
- Communicate with Parts Dept.
to confirm the correct parts are in stock
- Prepare quotations and finalize work orders when repairs are complete.
- Comply with Provincial and Federal Regulations
- Completion of required GM Training.
- Respond to any customer concerns
Requirements
- Ability to work in a Team Environment
- Organized
- Driver’s licence
- Excel at Customer Service
- Communicate well with customers and co-workers
Pay: $16.00-$21.00 per hour
Expected hours: 40.0 per week
Benefits:
- Dental care
- Life insurance
- Vision care
Work Location: In person
📌 Customer Service Adviser (Saint Stephen Parish)
🏢 Charlotte County Chevrolet Buick GMC
📍 Saint Stephen Parish
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