Summary

The Housing Support Navigator will work under the supervision of the Director of Treatment Services and is responsible for the delivery of intervention treatment services and aftercare treatment services to Indigenous youth struggling with addiction and mental health issues. The HSN will assist individuals in securing and sustaining secure housing placements while navigating and coordinating housing resources with a focus on prevention and shelter diversion. The role will work collaboratively with community partners in these efforts and work towards reducing homelessness in Timmins.

Responsibilities

- Provide individuals and families with information regarding available housing options, homelessness prevention services, community resources, and supports that promote housing stability and self-sufficiency.
- Maintain accurate and up-to-date electronic client files, documenting assessments, housing plans, referrals, services provided, follow-up activities, and participant outcomes.
- Promote housing stability and healthy lifestyles through information sharing, community outreach, liaison activities, and promotion of available programs and services.
- Support participants in developing and implementing individualized housing stabilization plans, including identifying potential barriers to maintaining housing and connecting participants with appropriate supports.
- Facilitate and/or participate in group information sessions, workshops, and community presentations for individuals and families, including youth, Elders, and other community members, as appropriate.
- Assess participant needs and assist individuals in overcoming barriers to accessing housing and community resources, including obtaining personal identification, completing applications, accessing income supports, and connecting with essential services.
- Build and maintain strong partnerships with housing providers, community agencies, Indigenous organizations, and other service providers to improve access to housing and coordinated supports.
- Assist participants in identifying suitable housing opportunities, completing housing applications, communicating with landlords and housing providers, and navigating the housing process.
- Provide ongoing follow-up and support to participants to promote housing stability, prevent homelessness, address emerging challenges, and connect individuals with appropriate resources to support long-term independence.
- Prepare required program reports, which may include monthly, quarterly,



and annual summaries of outreach activities, housing-related services, referrals, participant needs, and outcomes in accordance with HPP reporting requirements.
- Coordinate services with external stakeholders such as Intake Workers and Case Managers, to facilitate appropriate referrals, advocacy, service coordination, and continued support for participants.
- Collaborate with local housing initiatives, homelessness prevention programs, and community service providers to identify available resources, address service gaps, and support participants in accessing appropriate housing and related services.
- Work collaboratively with participants and service providers to address barriers to housing stability, including financial challenges, access to services, and other circumstances that may place individuals or families at risk of homelessness.
- Support participants in strengthening their ability to navigate housing and community service systems, access available benefits and supports, and develop the skills necessary to maintain stable housing.
- Ensure all services are delivered in a respectful, culturally responsive, participant-centred, and non-judgmental manner, while maintaining confidentiality and professional boundaries.
- Perform other related duties as assigned by the supervisor or designate.

ACCOUNTABILITY:

The Housing Support Navigator is under the day-to-day supervision of the Director of Treatment Services and will be accountable for the effective delivery of housing supports and individualized or family housing security in alignment with Ka-Na-Chi-Hih policies, program objectives, and the requirements of the Homelessness Prevention Plan.

QUALIFICATIONS

- A diploma or degree in Social Services, Social Work, Community Services, Human Services, or a related field is preferred. A combination of relevant education, training, and experience may be considered.
- Previous experience in outreach, housing support, homelessness prevention, case management, community services, or a related social service setting is preferred.
- Knowledge of homelessness prevention, housing stability, community resources,



and the barriers experienced by individuals and families seeking secure housing.
- Demonstrated ability in facilitating groups and providing one on one support.
- Excellent oral and written communication skills, computer skills, conceptual and leadership skills, ability to work with groups in strategic planning and problem solving.
- Excellent analytical and organizational skills.
- Ability to consistently demonstrate sound ethics and judgment.
- Ability to maintain confidentiality of information and professional boundaries.
- Initiative and ability to complete tasks with minimum guidance and supervision, and ability to manage competing demands in a team setting.
- Knowledge of Indigenous cultures, communities, and culturally responsive approaches to service delivery is an asset.
- Ability to work collaboratively as part of a multidisciplinary team while maintaining initiative and accountability for assigned responsibilities.
- Valid driver's licence and ability to travel within the community, as required by the position.
- Satisfactory Broad Range Record Check, as required by Ka-Na-Chi-Hih.

BENEFITS

- You can expect a supportive work environment, paid time off, and a competitive compensation package.
- Flexible working hours, dental care, HOOPP Pension Plan, vision care.

Employees will be eligible for an incentive upon obtaining certification through the Indigenous Certification Board of Canada (ICBOC).

HOW TO APPLY

- We invite all interested individuals to apply through Indeed or by emailing your cover letter and resume to: [email protected]
- For more information contact Human Resources at [email protected]

Ka-Na-Chi-Hih and Pelican High Peak value diversity and inclusion and welcome applications from diverse candidates. We consider all applicants, regardless of race, colour, national origin, religion, sex, sexual orientation, gender identity, age, family status, neurodiversity, or disability.

Accommodations for disabilities can be arranged throughout the recruitment and selection process by contacting Human Resources.

Pay: $70,000.00 per year

Benefits:

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Flexible schedule
- On-site parking
- Vision care
- Wellness program

Experience:

- assisting housing applications, rental opportunities: 2 years (required)
- Indigenous cultures and communities: 2 years (required)
- Outreach: 2 years (required)

Work Location: In person

📌 HOUSING SUPPORT NAVIGATOR (Timmins)
🏢 Ka-Na-Chi-Hih Healing Lodge
📍 Timmins