Job Summary

Interprofessional Collaboration

The Diabetes Educator is an integral member of the interdisciplinary Family Health Team and works collaboratively with:

· Family Physicians

· Nurse Practitioners

· Registered Nurses

· Registered Dietitians

· Pharmacists

· Social Workers

· Chiropodists/Foot Care Providers

· Community Specialists and Programs

The successful candidate will participate in coordinated care planning, shared patient management, clinical case reviews, quality improvement initiatives, and cooperative program development.

Technology and Documentation

· The CDE is responsible for documenting patient encounters and program activities in the EMR. We currently use TELUS PS Suite.

· The CDE utilizes AI-assisted medical documentation technology (AI Scribe) in accordance with organizational policies and privacy legislation.

· The CDE maintains accurate clinical documentation and data required for quality improvement, reporting, and program evaluation.

· The CDE uses virtual care technology when appropriate to support patient access.

Core Responsibilities

· Develops and maintains relationships with community partners and external diabetes resources.

· Supports patient navigation for specialist and community-based diabetes services.

· Participates in community outreach and health promotion activities.

· Contributes educational content to organizational newsletters, websites, and health promotion campaigns.

Quality Improvement and Program Evaluation

· Supports quality improvement initiatives related to chronic disease management.

· Monitors program outcomes and participates in evaluation activities.





· Identifies opportunities to improve patient access, experience, and clinical outcomes.

· Uses evidence-informed best practices and Diabetes Canada Clinical Practice Guidelines in program delivery.

Knowledge

· Current Diabetes Canada Clinical Practice Guidelines.

· Chronic disease self-management principles.

· Motivational interviewing techniques.

· Adult learning principles.

· Population health and preventative care approaches.

Skills

· Experience initiating and supporting GLP-1 therapies.

· Experience with insulin initiation and titration.

· Experience facilitating group education programs.

· Strong assessment and clinical decision-making skills.

· Excellent communication and patient coaching skills.

· Ability to work independently while contributing to an interdisciplinary team environment.

· Strong EMR and technology proficiency.

Qualifications

Required

· Registered Nurse (RN) in good standing with the College of Nurses of Ontario.

· Certified Diabetes Educator (CDE).

· Current BCLS certification.

Preferred

· Experience within a Family Health Team, Community Health Centre, Primary Care Network, or Diabetes Education Program.

· Experience using TELUS PS Suite EMR.

· Experience with AI-supported clinical documentation tools.





· Experience delivering both individual and group diabetes education programs.

Why Join the North Durham Family Health Team?

· Collaborative, patient-centred interdisciplinary environment.

· Opportunity to practice to full scope within a respected Family Health Team.

· Strong partnerships with local physicians, nurse practitioners, and community providers.

· Ability to provide both clinical care and program leadership.

· Meaningful impact on chronic disease prevention and management within North Durham communities.

· Supportive team culture focused on innovation, quality improvement, and continuous learning.

· The Diabetes Educator will primarily manage Type 2 Diabetes, Prediabetes, and Gestational Diabetes, while coordinating referrals to specialty programs such as the BEST Centre for patients requiring Type 1 Diabetes management.

Please send your resume and cover letter to [email protected]

The North Durham Family Health Team are committed to providing a secure, healthy, and inclusive work environment. We are committed to employment equity and diversity in the workplace, and we welcome applications from women, visible minorities, Indigenous people, persons with disabilities, and LGBTQIA2S+ persons. Accommodation is available on request for candidates taking part in all aspects of the selection process.

Pay: $40.30 per hour

Expected hours: 37.5 per week

Benefits:

- Company pension
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Wellness program

Work Location: In person

📌 Certified Diabetes Educator (Port Perry)
🏢 North Durham Family Health Team
📍 Port Perry