Do our clients need a pitch, or a partner? SureCall Contact Centers | Calgary, AB | In Office | Full-Time Base $55,000 to $60,000 CAD | Target first-year income $95,000 CAD and up | Uncapped bonuses Win US business, get rewarded in USD This is an outbound, business-to-business sales and business development role. You will find new clients, start conversations with business leaders who are not expecting your call, build your own pipeline, and close new business. Then you will keep it, because the goal is not a one-time close. It is a relationship that becomes a long-term partnership. Since 1982, SureCall has made sure organizations never miss a call. Today you’ll sell our onshore, 24/7 contact center solutions: AI voice agents that answer every call, backed by our own Canadian agents who step in the moment a caller needs a person. Our clients span energy, government, healthcare, ethics and compliance hotlines, the trades and more. We started in Calgary. Today we serve businesses in Canada, the United States, and the United Kingdom, with teams in Calgary, Denver, and London. The market is moving. Callers still want a person when the moment matters. They also want speed. The companies that win will not pick one. They will run both. That is what we are building. AI and human agents, working as one system. AI takes the routine. A trained person steps in the moment a caller needs judgment, care, or a real answer. Fast. Secure. Onshore. Human when it counts. We are expanding that model across Canada, the US, and the UK. We are hiring Client Ambassadors to take it there. An ambassador represents SureCall, builds trust, and stands as the bridge. You speak for us from the first conversation. You learn what a business actually needs. You connect them with the right mix of AI and human coverage. You also bring their voice, needs, and opportunities back to us. AI does much of the heavy lifting on your side. It helps research prospects, spot openings, prepare outreach, draft communications, and support follow-up. You do what AI can't. You create the connection. You bring the energy. You understand what matters to the person on the other side of the screen. You listen first. You earn trust. You make them see what SureCall can do for their business. This job is live conversation with business leaders in Canada, the US, and the UK. You must speak and write clear, qualified English that a buyer can follow on the first Zoom call. Accent is not the test. Clarity is. What you'll do * Prospect and open new business-to-business conversations with leaders in Canada, the US, and the UK through calls, email, LinkedIn, and referrals. * Build and manage your own pipeline,



from first contact to signed client, and keep your CRM accurate and current. * Run discovery on Zoom. Ask better questions. Learn the real problem before you propose a solution. * Show how SureCall covers nights, weekends, holidays, and overflow without building an in-house night shift. * Prepare and present proposals, handle objections honestly, and close current business. Do not force a fit. * Build relationships with technology providers, consultants, and referral partners who can send new business our way. * Use AI tools every day to research prospects, personalize outreach, prepare for calls, and follow up with purpose. * Become an expert on SureCall, our technology, and our hybrid human and AI model so you can sell it with confidence. AI confuses many people. Your expertise clears the fog. * Grow accounts after the first yes, and bring the client's voice, needs, and opportunities back inside SureCall. * Represent SureCall as an onshore, secure partner businesses can trust. Success in this role means a steady flow of qualified meetings, new clients and partners signed across our markets, and relationships that last. Who you are Maybe you have already sold: outbound sales, inside sales, account management, or business development. If so, we want to hear how you did it. Or maybe you worked in hospitality, taught, ran events, led a team, built a community, played competitive sports, or succeeded in a field we have not thought of yet. Your previous title matters less to us than what you have done with it. You have excelled at something. You have shown initiative. People remember you. You follow through. You know how to build trust. When you believe in something, your enthusiasm is contagious. You are also curious about what AI changes, and what it does not. You want to work where that question is the business, not a side project. You will recognize yourself here: * You enjoy meeting new people, and you are comfortable starting conversations with people who did not expect your call. * You are confident and engaging on Zoom and in conversation. * You communicate clearly, concisely, and professionally in spoken and written English. * A business owner can follow you on a first call without asking you to repeat yourself. * You are persistent without being pushy.



* You track your activity and know your numbers. * You are curious and learn quickly. * You take ownership instead of waiting to be told what to do. * You use AI because you are fascinated by what it can do, and you keep testing what it can do next. * You can work in our Calgary office. We care more about drive, curiosity, clear communication, and a history of succeeding at whatever you chose to do. The question in this role is “Who can we help?” We sell SureCall for the benefit and success of our clients. What you’ll earn * Base salary: $55,000 to $60,000 CAD. * Target first-year income: $95,000 CAD and up, once client and partner bonuses are included. * Bonuses for every new client you win and every account you grow. * No cap on your earnings. * Hands-on training in AI tools, client growth, and our AI hybrid model. How to apply Email [email protected] with this subject line: (Your Name) - Client Ambassador Chance Include all three: 1. A short cover letter in the body of the email 2. Your resume, attached 3. A 60 to 90 second video answering: “Tell us about a time you earned someone’s trust and what you did next.” Speak as you would on a potential client call. Do not read a script. Attach the video or share a link (Google Drive, Dropbox, or unlisted YouTube). Applications missing any of these will not be considered. Why SureCall You will join a company founded in Calgary in 1982, already working in three countries, while the next model is still being built. You will work with real clients, live AI tools, and a leadership team that believes the old split between human service and automated service is over. We move quickly. We experiment. We use AI. Good ideas do not need eight meetings to get approved. You will have direct access to the leadership team making those decisions. A Client Ambassador is how SureCall wins and keeps clients: by listening, solving real problems, building trust, and growing alongside them as human and AI service become one system. If you want to help build the future of communications, not just talk about it, this is the seat. If you have sold before or been great at whatever you did, if you love building relationships, and if the mix of AI and human service genuinely excites you, let’s talk. Benefits: dental care, vision care, paid time off, wellness program, and on-site parking.

Pay: $55,000.00-$60,000.00 per year

Benefits:

- Dental care
- On-site parking
- Paid time off
- Vision care

Application question(s):

- Have you sent your 60 to 90 second video, attached or as a link, to [email protected]?

Work Location: In person

📌 Client Ambassador | OutboundB Sales and Business Development (Calgary)
🏢 SureCall Contact Centers
📍 Calgary