Division Chief - Public Education & Professional Development Division Chief - Public Education & Professional Development Oct 23, 2026

Toronto, ON

Job Description Job ID:

67530 Job Category:

Emergency, Fire and Paramedics Services Division & Section:

Fire Services, Community Risk Reduction (CRR) Work Location:

FIRE & PARAMEDIC HQ & EMS STATION 53, 4330 Dufferin St, North York Job Type & Duration:

Full time, Permanent Salary Range:

$222,804.40, TM1214 and EMF1 Shift Information:

Monday to Friday, 35 hours per week per week Affiliation:

Non-Union Number of Positions Open:

1

Posting Period:

21-Oct-2026 to 18-Nov-2026

Job Description:

Reporting to the Deputy Chief - Community Risk Reduction (CRR), the Division Chief is responsible for leading the following key areas of focus within Toronto Fire Services:

Public Education

- Directly manages the Public Education division within TFS, provides direct leadership to the assigned District Chief and works in collaboration with the TFS Public Information Section and the City's Strategic Public and Employee Communications team.

CRR Professional Development

- Directly manages the CRR Professional Development Section within TFS and provides direct leadership to the assigned District Chief.

As a Senior Manager, the Division Chief will ensure the utilization of best practices, technology, and resources to meet the needs and provide best in class service and information to the residents of the city of Toronto. As an experienced people leader, the division chief will champion an increasingly welcoming and supportive environment of inclusion, equity, and diversity; actively embracing and promoting these principles and values in the modern fire services.



The Division Chief will be expected to work collaboratively with the other Division Chiefs and be capable of acting in the absence of the Deputy Chief as required. This Division Chief will also participate in the after-hours, evenings and weekends on-call rotation as assigned, assuming the duties of the on-call CRR senior officer.

Major Responsibilities:

Under the direction of the Deputy Chief, this Division Chief:

Participates in the development and implementation of programs/strategies for the Division

Provides leadership to assigned staff and ensures the effective development and guidance of staff through training and the appropriate delegation of responsibility and authority

Effectively handles day to day labour relations matters, and the imposition of discipline.

Ensure the effective performance of assigned employees and the professional operation of all Fire Prevention and Public Education offices through directly subordinate District Chiefs.

Analyzes and plans for short and long term staffing and organizational requirements, making appropriate changes including the transferring of personnel as necessary for the continuing efficiency of the Division

Participates in the development of the annual budget. Monitors the annual budget to meet the Division's approved annual objectives





Facilitates innovation and results orientation in a customer service environment

Initiates and directs the review of policies, programs, processes, procedures and performance measures to ensure their relevance, effectiveness and efficiency, and initiates or recommends changes as required

Ensures the accuracy and prompt completion of all reports, records and required documentation

Liaises with peers and more senior level personnel in other departments, agencies, levels of government and others

Represents Toronto Fire Services at various public events as required

Maintains an up to date knowledge of technical developments as they pertain to the area of specialization, including applicable legislation, industry standards and procedures, regulations and techniques

Establishes environmental scanning processes to determine/identify emerging issues, hazards, trends and program impacts including applicable legislation, industry standards and procedures, regulations and techniques

Supports enforcement actions in accordance with the FPPA and Provincial Offences Act

Ensures and promotes strong stakeholder relationships with key partners including provincial partners such as the Office of the Fire Marshal (OFM), Electrical Safety Authority (ESA) and Technical Standards and Safety Authority (TSSA)

Strengthens and promotes collaboration and effective working relationships with Corporate partners including Legal Services, Toronto Police Service, Municipal Licensing and Standards, Office of Emergency Management, Toronto Paramedic Services, City Planning and Toronto Building

Willing and able to respond to and manage issue

📌 Division Chief (Toronto)
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