This is a 2 year term position, with possibility to extend Position Context

The Senior Functional Business Analyst will be fully dedicated to the University's ERP Modernization Program, with a focus on the Student Information Systems (SIS) project, and potentially support on the Finance Information System (FIS) project. This transformational initiative aims to modernize the technology, processes, and services that support the student lifecycle. The University's current ERP system, Ellucian Banner, has been in place for many years and includes significant customization. An ERP program is underway to modernize the system. The Senior Functional Business Analyst will work closely with stakeholders to understand existing processes, identify underlying requirements, and distinguish business-driven needs from legacy practices. Working in partnership with Functional Analysts (FAs) and technical teams, the Senior Functional Business Analyst will develop a deep functional and hands on knowledge of Banner, including system configuration business rules, workflows and functional dependencies. The Senior Functional Business Analyst will actively participate in solution design, configuration, validation and troubleshooting, and will progressively develop the expertise required to support long-term functional ownership of the solution. This role requires an experienced skilled with strong business analysis capabilities who can bridge business needs, operational processes and system functionality, understand cross-functional impacts, facilitate decision-making, and support stakeholders through organizational change. The Senior Functional Business Analyst will remain engaged throughout the project lifecycle, from business analysis and process design through solution development, testing, implementation, and business acceptance,



ensuring that solutions meet intended business outcomes. The Senior Functional Business Analyst will combine strong business analysis capabilities with hands‑on functional expertise, translating business needs into practical system solutions and helping ensure that business processes and system configuration remain aligned. Main Responsibilities

Develop a strong understanding of current student administration processes and the Ellucian Banner environment, including business rules, exceptions, dependencies and legacy customizations. Provide senior professional expertise in the examination and definition of objectives for existing and future systems. Work with stakeholders to uncover underlying business needs, challenge existing practices, and identify opportunities to simplify, standardize or redesign processes rather than replicate the legacy environment. Partner closely with Functional Analysts and technical teams to understand system capabilities, perform fit-gap analyses, and evaluate solution options, with a preference for standard functionality and configuration over customization. Develop hands‑on expertise in the assigned Banner functional area and participate directly in system configuration, functional solution design, prototyping and validation. Configure and maintain business rules, workflows and functional settings within the FBA's area of responsibility,



escalating highly complex configuration or technical requirements where appropriate. Maintain an end-to‑end perspective across the Student Information Systems landscape, identifying cross‑functional dependencies, impacts, priorities and trade‑offs. Be accountable for functional solutions within their area align with approved business requirements and intended outcomes, and for proactively identifying and escalating gaps or risks. Act as a trusted advisor and senior reference for business processes within the functional area, facilitating complex discussions and decisions across business and project teams. Provide ongoing functional ownership and stewardship for the assigned area, including complex functional support, configuration management, impact assessment of system changes and releases, and identification of opportunities to improve processes and system utilization. Serve as a senior functional escalation point for Champions, Super Users, faculties and administrative sectors. Manage the Focus Group for the functional area by facilitating user sessions, gathering feedback, and prioritizing enhancement requests from the university community. Sign off on functional designs for integrations with third‑party vendors and ensure solutions align with business requirements and objectives. Remain engaged throughout the project lifecycle to ensure business requirements and intended outcomes are reflected in solution design, testing, implementation and business acceptance. Maintain requirements, key business decisions, acceptance criteria, and traceability throughout the lifecycle (gathered requirements, solution design, configuration, testing, and ultimately business acceptance). Support business data definitions, mapping

📌 Senior Functional Business Analyst (Sherbrooke)
🏢 McGill University
📍 Sherbrooke