Contribute to the City of Hamilton, one of Canada’s largest cities
- home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason Job ID #32295: Manager, Cybersecurity Union: Non-Union

Job Description
ID #: A16006 Vacancy type: This posting is for a new vacancy SUMMARY OF DUTIES

Reporting to the CISO (Chief Information Security Officer), the Manager, Cybersecurity provides strategic and operational leadership for the City’s cybersecurity program, protecting the confidentiality, integrity and availability of information and technology services. The Manager leads assigned security professionals and service providers in security governance, risk management, threat detection, incident response, vulnerability management and security assurance across on-premises, cloud and hybrid environments. GENERAL DUTIES

STRATEGY & PLANNING

Leads and provides strategic direction for cybersecurity, establishing priorities, standards and operating plans aligned with corporate objectives, risk and available resources. Participates in IT planning and advise the CISO and IT Management Team on security risks, control effectiveness, investment priorities and decisions requiring executive direction. Plans security service capacity, coverage, skills and technology lifecycles to meet current and emerging needs.



Allocate capacity-based services and assignments according to approved priorities, operational demand, risk and available team capability. Develops and communicate security policies, standards and plans. Maintain cybersecurity risk and exception records, identify accountable owners and track treatment actions; elevate residual risk for acceptance by the authorized decision‑maker. Leads cyber incident preparedness, response playbooks and exercises. Coordinate security requirements for disaster recovery and business continuity with Infrastructure and business owners, including secure restoration, recovery testing and closure of exercise findings. Establishes security architecture principles and control requirements with architects and technical owners, covering identity, networks, endpoints, applications, cloud services and information protection. Evaluates emerging threats and security technologies, including risks arising from artificial intelligence and current digital services. Recommend proportionate controls and improvements based on business needs and evidence. Defines security sourcing requirements and assess supplier security risks throughout the relationship. Work with IT Operations, Procurement and Legal on RFx documents, security clauses, evaluations and service obligations; oversee security‑provider performance and escalte deficiencies within delegated authority. Oversees security projects using approved project‑management practices,



ensuring defined scope, resources, testing, operational acceptance and measurable outcomes. Manages security operations and assigned security platforms, including monitoring, log analysis, threat detection and investigation. Oversee internal and managed security services, detection coverage, alert quality and escalation arrangements. Use threat intelligence to guide detection and response priorities; maintain current playbooks and operational documentation. Leads assigned security staff, including recruitment, onboarding, workload balancing, scheduling, coaching, performance management, succession and employee development. Address workplace matters in accordance with City policies and maintains a respectful, inclusive and psychologically safe workplace. Ensures that employees are provided with and use the appropriate equipment, material and/or procedures required to perform the assigned duties. Ensures that all employees perform work in accordance with applicable health and safety legislation and all City of Hamilton corporate and departmental policies and procedures. Ensures that appropriate action is recommended for those employees who do not work in compliance with legislation, policies or procedures. Develops and manage security operating and capital budgets, forecasts and business cases, monitoring expenditure, benefits and resource requirements. Maintains lifecycle, licensing and inventory accountability for assigned security tools and services in coordination with corporate asset and contract‑management functions. Presents executive briefings, dashboards, risk recommendations and incident updates. Ensure reports and technical materials prepared by assigned specialists are accurate, timely and appropriat

📌 Job ID #32295: Manager, Cybersecurity (Canada)
🏢 City of Hamilton
📍 Canada