Job DescriptionJob DescriptionBusiness Analyst - Payments

Location: Toronto, ON

Onsite Flexibility

Hybrid 4 days in office

Contract Details

- Position Type: Contract
- Contract Duration: 12 months
- Pay Rate: C$64.00 C$78.00 / Hour (CAD)
- Shift / Schedule: Monday Friday, core business hours; overtime as needed
- Travel Requirements: Not required

Job Summary

Reporting to the Senior Manager, Payments Platform Capabilities, the successful candidate will play a critical role in the management and delivery of business analysis activities on complex, transformational, cross-functional project(s) for Enterprise Payments. The role is fundamentally business-oriented, with a core focus on payments modernization, requirements gathering, business process analysis, stakeholder management, and working with technology partners. The BA will work across several active initiatives including Wire Payments Modernization, Data Services, and EFT/EDAS Modernization. The ideal candidate thinks from a business lens first, is able to translate business needs into technology specifications, and communicates effectively with both business and technology teams. Candidates should have familiarity with payment types and associated messaging including Wire payments, EFT, EDI/EDAS, and SWIFT messages and a general understanding of how banks communicate payment information; deep technical or payment-expert knowledge is not required. No credit-card or debit-card experience is required.

Key Responsibilities

- Leadership of the end-to-end business requirements throughout the lifecycle of the project, working collaboratively with stakeholders from lines of business, technology, operations and governance & control, always keeping a customer-centric focus
- Proactive identification and management of requirement risks, issues, assumptions, dependencies, and constraints
- Contribution to Change Management deliverables (stakeholder analysis, gap analysis, change planning, etc.) to ensure readiness of our customers, colleagues and cross-functional stakeholder groups
- Application of a variety of business analysis tools and techniques to solicit requirements and ensure alignment with business and Enterprise Payments' needs and strategies
- Adherence to Enterprise Project Management governance and controls to ensure requirement deliverables meet best practices and standards
- Collaboration with technology partners, providing recommendations towards system requirements and design to ensure alignment to business requirements
- Contribution to Quality Assurance activities by supporting development of test strategies,



test plans and test scenarios; and active participation in assessment and resolution of testing defects
- Contribution to team development of skills and capabilities through mentorship of colleagues by sharing knowledge and experiences
- Fostering a collaborative team environment by actively participating in team meetings and reward & recognition programs
- Contribution to a positive work environment by embracing diversity in the workplace and supporting and proudly representing the organization in the community
- Lead and manage business requirements
- Work with multiple business lines and stakeholders
- Partner with Governance & Controls
- Work closely with Technology/IT teams
- Understand current business processes and identify requirements
- Translate business requirements into technology requirements/specifications
- Support project delivery and modernization initiatives
- Manage stakeholder discussions at a senior level
- Work with Product Owners / Chief Product Owners
- Partner with BAs, BAsAs/technical teams and QA
- Help interpret QA findings against business requirements
- Communicate analysis/findings to executives

Must-Have Requirements

- Advanced knowledge of business analysis, project delivery practices and standards across the project life cycle
- Proven track record working in project delivery, with experience in various project disciplines (PDLC, Iterative, Agile), Proven experience in successful requirements delivery for large, complex, multi-stakeholder programs/projects
- 8 years of experience in business analysis (BA accreditation is an asset)
- Prior experience in a financial institution (payments-focused role is an asset)

Required Skills

- 8 years of Business Analyst experience
- 3 4 years banking/financial services experience
- Solid requirements gathering and process analysis skills
- Proven stakeholder management experience
- Ability to bridge business and technology
- Familiarity with payment types and basic payment messaging, including Wire payments, EFT, EDI/EDAS, and SWIFT messages
- Strong leadership with a demonstrated ability to effectively collaborate with all levels
- Strong verbal/written communication, collaboration, and facilitation skills, adapting style and technique to a diverse audience




- General understanding of how banks communicate payment information

Preferred Skills

- Prior experience in Agile requirements delivery
- Payments-focused role background
- BA accreditation
- 3 4 years of payments experience
- Wire/EFT/EDI/EDAS exposure
- Hybrid Business Analyst / Business Systems Analyst background
- Ideally banking/financial institution background with payments focus

Education Requirements

- Bachelor's degree required

Required Experience

- 8 10 years of overall experience in business analysis
- Experience working in project disciplines including PDLC, Iterative, and Agile methodologies
- Experience in requirements delivery for large, complex, multi-stakeholder programs/projects

Nice-to-Have Experience

- Prior experience in Agile requirements delivery
- 3 4 years of payments experience, with recent experience preferred
- Exposure to Wire/EFT/EDI/EDAS payment types and SWIFT messaging
- Experience in a payments-focused role within a financial institution
- BA accreditation

About the Client

This client is a leading financial services and banking institution one of North America's largest, ranking as the sixth-largest bank on the continent by branches serving approximately 22 million customers across Canada, the United States, Europe, and the Asia-Pacific region. Headquartered in Toronto, Ontario, the organization operates a full-service financial platform spanning personal and commercial banking, wealth management, insurance, and payment solutions, delivered through a team of over 85,000 employees worldwide. Customers benefit from a comprehensive suite of products including deposits, lending, investment, and insurance offerings, all backed by the resources and stability of a globally recognized financial brand. The organization's culture is respectful, team-oriented, and built around recognizing the unique contributions of every individual, and it has earned Great Place to Work Certification for ten consecutive years. Teams here span retail banking advisors, commercial lenders, wealth management professionals, risk analysts, technology specialists, and business analysts who collaborate across payments modernization and enterprise-scale project delivery.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-15139 Industry: Operations & Management

#LI-Hybrid

📌 Business Analyst - Payments (Toronto)
🏢 GTT
📍 Toronto